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Strategies to elevate paramedic safety, wellness, career development and operations

The state of the industry EMS Trend Survey explores issues tied to provider recruitment and retention; safety, health and wellness support; technology adoption; and career development, produced in partnership with Fitch & Associates and the National EMS Management Association.

EMS TREND REPORT
Actionable insights for overcoming EMS workforce challenges and achieving career success
ANALYSIS AND COMMENTARY
Fitch & Associates and EMS1 break down trends in staffing, operations and career longevity
Adapting to growth and changing demands with innovative community partnerships
Carly Strong, COO, SEMSA/Riggs Ambulance: “Take every opportunity’
Practice self-care and do the work on the front end so you have more to give on the back end
Highlighting a joint statement from EMS associations, Chief Brian Schaeffer argues for a shift towards broader, evidence-based performance metrics to enhance EMS quality and effectiveness
When employees are happy, engaged and productive, and the organization is meeting their individual needs, they are more likely to meet their full potential
Insufficient sleep impacts decision-making, wellness and risk-taking, putting providers and patients at risk
“Most likely, you know at least one caregiver who is struggling, but you’re reluctant to act”
Identify and aid team members facing depression, burnout or compassion fatigue to foster an emotionally safe organizational environment
Breaking down some light-hearted and professionally-serious tips to start and build a successful career in EMS
Prioritize your wellbeing to pave the way for sustained healthy living
Taking the concept of the right care, to the right person at the right resource to a new level
Engaging payers, the medical director, administrators and field providers was key to MedStar’s successful telehealth implementation
“There is no substitute for experience. Yet, regardless of experience level, it is important to consider how EMS education can teach situational awareness”
The whole-system approach to protecting your personnel from violence
How a hybrid paid/volunteer emergency service model can provide the best care
AI has huge potential to improve care and EMS; but we must remain cognizant of potential biases
Five ways to shape policies that enhance patient care, streamline operations and provide a safer working environment
A 13-step action plan to provide compassionate and effective care while navigating the evolving legal landscape
More staff, better leaders needed
RECRUITMENT AND RETENTION
Early career exposure can make or break future career choices; here’s how one agency is fostering school-age children’s interest in an emergency services career
Paramedic chiefs and EMS leaders need to set shift length based on call demand, available personnel, equipment supply and time on task
Six different career ladders with compensation and rank based on experience, higher education and specialized training improves retention
Avoid these mistakes to onboard EMTs who will thrive in EMS, and give their all to your agency
EMS Chief Peggy Fonseca was fired due to budget overages and personally responding to calls
There is no substitute for high-context communications and training that occurs between two people, engaging privately, face-to-face
Is building a new kind of clinician merely a Herculean task or a fully Sisyphean one?
Stay interviews help employees feel valued, respected and supported, improving their engagement and motivation
3 steps to stop staffing problem solving and start reinventing your agency
Through a partnership with the Girl Scouts of America, Camp Fury is igniting a passion for public safety and emergency services among young girls
Creating a mindset to achieve diverse, equitable and inclusive hiring practices
Industry leaders weigh in on celebrating EMS Week amidst the forces shaping the EMS landscape
Agencies and government officials must evaluate performance expectations and funding to determine appropriate EMS delivery models
Dispelling generational myths and clarifying the root of workforce personnel differences
The EMS industry research has spoken: tradition and old cultural norms and beliefs don’t apply to the evolution of EMS today
A national survey reveals EMS economic and operations redesigns that would have been considered heresy just years ago
A state grant will fully fund training for 10 licensed paramedics for Rapid Response EMS
EMS leaders gather on our Congressional leaders’ turf to advocate for EMS
While the concept has been around for decades, it’s the buzzy term that’s prompted the recent focus on this approach to work
As an employer, the pressure is on to captivate the workforce and stand out in a competitive job market
HEALTH AND WELLNESS
Dr. Sara Gilman discusses the importance of an Employee Assistance Program that is tailored to the needs of first responders and their unique experience serving the public
Save on top brands in tactical gear, fitness equipment and tech essentials you trust on and off duty
This phrase has an amazing ability to get people in the middle of an angry rant to stop, listen, and reframe their argument
Seven years after the Route 91 Harvest Festival MCI, a paramedic reflects on a frightening moment, and the lessons learned
It’s not just about strength or stamina; it’s about grit, mental toughness, and using your body in new ways
The decisions we make between calls might be just as critical, in the long run, as the treatment decisions we make during calls
Is your agency prepared?
Supporting the professional development goals of your practitioners will set them up for a rewarding EMS career
Don’t be scared of clicking on these deals
Weightlifting belts that are properly fitted to the lifter can add extra support for the lower back and improve lifting performance
Functional fitness is essential for first responders, enabling them to build the strength and agility required for real-world rescues and other high-stress situations
Being an emergency medical technician is rewarding job, and with the right EMT training, there’s plenty of room to grow
Know the risk factors and how to implement a screening tool during patient transports
From what to include in the welcome packet to how to incorporate resiliency training and family outreach – here’s how to improve your new employee orientation
Light therapy can help regulate sleep, improve mood and enhance focus during demanding shifts, offering a practical wellness boost for first responders
Guidance for managing the emotions associated with the anniversaries of traumatic incidents
Honor the sacrifices and the legacy left by 9/11 responders by marking the anniversary with community service, education and self-care
From identifying your “why” to studying climb logistics, there are several factors to consider as you prepare to complete the climb in honor of fallen firefighters
Anxiety and emotion can spiral into respiratory compromise that is self-reinforcing, frightening and an EMS-treatable emergency
5 tips for connecting with patients and their families
LEADERSHIP
Navigating the shift in financial responsibility and the impact rural EMS practices and policies
It’s a two-way street; HR professionals should do more to understand the industry and fire/EMS leaders should better explain the needs of members
Ambulance services cannot afford to feed the billing department incomplete, inaccurate or misrepresented information
Matt Zavadsky challenges EMS system design
Retired firefighters, EMS and police officers may reduce their taxable earnings by up to $3,000 for medical insurance premiums paid during a calendar year
Laurie Thiel shares strategies for addressing unproductive meetings and boosting productivity in EMS workplaces
It’s hard to sit back and watch when so much work needs to be done, but your team needs stability, not more chaos
Chapter 4 of this comprehensive desk reference about EMS in the U.S. untangles the origin and history of the EMS Star of Life
Offering educational options versus punitive responses can make all the difference
Division Chief David Munoz on guiding members in the same direction with clarity and meaningful purpose
Identify and conquer the fight-or-flight response with these four simple steps
Understand the distinction and implication of Congressionally Directed Spending and Community Project Funding
New labor regulations will increase the salary threshold for overtime exemptions – Steve Wirth shares how this impacts EMS roles
Sacramento City FD Battalion Chief Erik Saari on creating positive pathways for all members to contribute to the department
Use this guide to determine when to activate air EMS and transport to a level 1 burn center
Emergency care representatives testify about reimbursement, access challenges
Communication applications, tech allow real-time feedback on critically ill patients; enable error-insulated hospital reporting
How Mehlville Fire Protection District used ET3 and community paramedicine to improve overall health and quality of life for the community
Learn how to hone your thinking process to optimize your agency’s performance and achieve your career dreams
How paramedics can take action to protect patients from falling through the cracks
Detailing changes to equipment and PPE priority lists
It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree
Drs. Tracy Coffey and Ashley Huff discuss geographic inequities and extraordinarily long transports
Navigating the evolution of leadership styles
Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges
ABOUT THE SPONSOR: PULSARA
The Pulsara platform empowers responders to triage and track patients while managing any incident – from mass casualty incidents to hurricane evacuations, MVAs with multiple patients or special events – and assist in evacuation and reunification efforts as the incident unfolds. Pulsara’s powerful scanning technology allows responders to instantly scan patient wristbands to create or join existing patient channels, making continuity of care and interoperability between organizations seamless. No matter who you need to connect with in a crisis, Pulsara can help connect you to the right resources at the right time.
How a state’s wristband system and Pulsara redefined safety at the Texas Renaissance Festival
Assistance is available from the U.S. government, but local systems have important responsibilities
Pioneering patient management and communication tools may be the answer to enhancing provider job satisfaction and combating EMS retention problems
Once you’ve determined what it will do, you face some more practical questions
It’s not as hard to get started as you might think – follow these initial steps