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Fitch & Associates

The Leadership Edge

For more than four decades, Fitch has earned credibility by implementing innovative, customized solutions in the public safety and healthcare arenas. The Firm has consulted with more than 1,500 communities in 50 U.S. states, every Canadian Province, and more than a dozen other countries. Fitch also offers educational programming as part of its ongoing commitment to shaping the future of emergency services through leadership development. The Beyond the Street (BTS) Workshop, Ambulance Service Manager (ASM) Program and Communication Center Manager (CCM) Course have graduated thousands of leaders. And since 2006, Fitch has hosted the annual Pinnacle EMS Leadership Forum, the premier conference for executive-level leaders in emergency services.

LATEST ARTICLES
What’s next for ambulance reimbursement reform
Learn how modern EMS systems can move beyond traditional dispatch models to balance patient acuity, resource limitations and future call demand
Practical strategies to build influence, engage policymakers and drive meaningful industry change
EMS leaders set the tone for nurturing employees and moving organizations forward with integrity
Identify and aid team members facing depression, burnout or compassion fatigue to foster an emotionally safe organizational environment
Learn how smart documentation drives revenue, ensures compliance and reduces denials
Join Mike Taigman, Chris Carlson and Daniel Brown to explore how data-driven decisions, BLS units, telehealth and nurse advice lines can reshape emergency services — without risking lives
Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success
Explore the latest Medicare Ground Ambulance Data Collection System findings and what they mean for EMS funding, reimbursement rates, and advocacy in 2025
Discover how seamless EMS data sharing enhances patient care and strengthens healthcare systems