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Growing the next generation of changemakers in rural EMS

EMS leaders and educators delve into the creation and impact of the Kentucky EMS Leadership Academy — designed to empower small-town providers with big-picture leadership skills

In this special crossover edition of EMS One-Stop and The Bridge Podcast from the Kentucky Office of Rural Health, host Amelia Holliday leads the conversation, joined by Scott Helle, rural project manager at KORH; and Rob Lawrence, host of EMS One-Stop and EMS leader.

|More: Growing your own: 6 ways to develop next-gen leaders

Recorded live at the 2025 Kentucky EMS Leadership Academy, this episode explores the evolution, design and impact of the Leadership Academy on Kentucky’s rural EMS landscape. The discussion dives into the Academy’s origins, structure, statewide reach and its mission to prepare the next generation of EMS leaders in some of the most resource-challenged communities in the country.

From the realities of low-volume, underfunded rural services, to the inspiring stories of leadership growth and resilience, this episode offers a thoughtful examination of the challenges facing EMS in Kentucky and beyond. Rob reflects on leadership principles drawn from his military and EMS career, while Scott provides a blueprint for how to build and sustain EMS talent in small communities. Together with Amelia’s thoughtful moderation, this episode highlights how mentorship, structured learning and network-building are transforming rural EMS leadership — one cohort at a time.

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Memorable quotes

“We’re promoting people above their level of competency — not because they’re not good, but because we haven’t prepared them for what’s next.” — Rob Lawrence

“We saw early on that EMS professionals were great at clinical care, but we were missing the leadership piece.” — Scott Helle

“Effective communication is the core of good leadership. You can’t lead without it.” — Amelia Holliday

“My six principles: pride, integrity, learning, humor, service and courage. They guide everything I do.” — Rob Lawrence

“It costs money to build people. That’s why we provide this Academy at no cost to participants.” — Scott Helle

“It’s hard to run EMS in a state where many counties don’t even have a tax base to support it.” — Scott Helle

“You’re always leading. Once you start, it never stops. People are always watching and listening.” — Rob Lawrence

“We’re not just building leaders — we’re building mentors, networks and future change-makers.” — Scott Helle

“Nobody becomes a good leader because they want power. The best leaders are those who understand the responsibility.” — Amelia Holliday

Episode timeline

00:18 – Introduction to the Kentucky Leadership Academy and crossover with The Bridge Podcast
02:29 – How the Academy was formed and why it was needed
05:00 – Structure of the Academy, application process and regional representation
08:11 – EMS 2050, developing next-gen leaders, and avoiding the Peter Principle
11:00 – The importance of non-clinical leadership education
13:36 – Funding challenges in rural EMS, tax base realities and sustainable operations
17:41 – Rural EMS dynamics, local politics and the true cost of readiness
21:25 – Hospital closures and extended transport times — national rural EMS challenges
24:11 – Leadership is constant: visible, energetic and principle-driven
28:14 – Rob’s military leadership values and the weight of being observed
32:35 – Leadership as service and the power of building trust within teams
34:58 – Rob’s group dynamics “icebreaker” exercise and lessons on leadership styles
39:33 – Mentorship benefits both ways: mentees gain confidence, mentors renew purpose
44:49 – Academy success stories and graduates becoming leaders elsewhere in EMS
46:44 – Closing comments and podcast wrap-up with Amelia and Rob

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Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the director of strategic implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.

He previously served as the chief operating officer of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Additionally, he served as COO for Paramedics Plus in Alameda County, California.

Prior to emigrating to the U.S. in 2008, Rob served as the COO for the East of England Ambulance Service in Suffolk County, England, and as the executive director of operations and service development for the East Anglian Ambulance NHS Trust. Rob is a former Army officer and graduate of the UK’s Royal Military Academy Sandhurst and served worldwide in a 20-year military career encompassing many prehospital and evacuation leadership roles.

Rob is the President of the Academy of International Mobile Healthcare Integration (AIMHI) and former Board Member of the American Ambulance Association. He writes and podcasts for EMS1 and is a member of the EMS1 Editorial Advisory Board. Connect with him on Twitter.