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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

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Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
Highlands County Paramedic Kerry Harris, who retired after 30 years, was surprised by his father during his last shift
Police said dozens of non-emergency calls poured in within 10 minutes of the 4.6 magnitude quake
Officials said about one-fifth of Xenia’s ambulance calls come from senior living facilities, often for non-emergencies
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials said all four fabricated calls prompted a “heavy response” from fire, EMS and law enforcement personnel
The man faces a felony charge of disrupting public service after authorities say he made several 911 calls for no reason
Mental health advocates said the shortened hotline number will save lives and reduce stigma, but must be sustained with proper resources
The county’s 911 calls rose by more than 2,500 in 2019 and officials hope to follow the example of another county that successfully reduced calls
Students operate Willamette EMS on weekends and earn patient care hours by responding to real emergency calls from campus
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The county’s executive 911 director urged residents to sign up, saying the program may be discontinued if there are not enough participants
The program aims to lower ambulance dispatches to non-emergencies
The baby’s parents thanked Honolulu 911 Dispatcher and Paramedic Emily Zuckernick for talking them through the birth
The service said it created the video to inform the public about when it is appropriate to call emergency services
The county’s 911 coordinator said the “questionable” reliability of the current system “is a safety risk to our responders”
Fire and police leaders met with dispatch center officials and questioned a recent notice that services would be reduced due to staffing
Can police, fire and EMS overcome the challenges we faced in the 2010s to prosper in the 2020s?
The service was fined $2,000 for failing to respond to four medical calls in October
UMC Health System held a groundbreaking ceremony for the new facilities, which are expected to open next year
Federal regulators are setting up the suicide prevention hotline, which will be reachable by dialing 988
LifeCare Alliance receives referrals from fire departments and healthcare providers to assist frequent 911 callers with basic needs
The center has increased its staff by 50% and dispatchers say they are experiencing less stress
One fire chief said the new system gives wrong directions for about one call per month
The program connects frequent 911 callers with social workers to address unmet needs and prevent repeat calls
Rapid restoration of blood flow is the most critical determiner of functional brain survival
In the coming years, EMS will be engaged in even more efforts to triage patients in the field to route them to the most appropriate hospitals
The city’s mayor said options include opting out of EMS services or cutting other services unless changes to funding or the county EMS system are made
Students will get hands-on career development experience while providing support to first responders
The app sends out an alert to people within a 10-mile radius when a shooting is occurring