911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Captain Ashley Losch explains the endless coordination at play, identifies the biggest hurdles ahead, and even spills a little big game tea
The benefits of 5G are not limited to wireless phone use
Learn how MedStar made the jump to an on-demand subscription service that utilizes MIH/CP clinicians
An Atlanta worker died after the emergency call was bounced between two ambulance services during a 30 minute span
Frequent outages involving a local telecom provider have spurred dozens of complaints
The vast majority of respondents to the NHTSA survey said they considered EMS to be an essential government service
Arapahoe County dispatchers will now receive higher pay and better access to mental healthcare
Officials said the woman sustained severe injuries to both hands and all of her fingers
Six tips for using social media for disaster communications
Under a new pilot program, a security division officer will respond to calls about seemingly unconscious people, instead of fire and ambulance personnel
Officials said the response to the crash that killed two young children may have been delayed due to confusion over the pond’s location
Luzerne County signed a contract with Motorola Solutions Inc. to order more than 3,000 radios to replace the old analog system
The city is asking a judge to reverse the decision of an arbitrator that reinstated the firefighter, who is facing felony charges
Officials say there will be mandatory overtime and ramping up of recruit training after 10 employees left following an incident involving alcoholic egg nog
The guidelines urge early notification of first responders if patients have possible symptoms of the virus
The ambulance assigned to handle non-emergency calls has reduced emergency call volume and increased revenue for the county’s EMS
Highlands County Paramedic Kerry Harris, who retired after 30 years, was surprised by his father during his last shift
Police said dozens of non-emergency calls poured in within 10 minutes of the 4.6 magnitude quake
Officials said about one-fifth of Xenia’s ambulance calls come from senior living facilities, often for non-emergencies
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials said all four fabricated calls prompted a “heavy response” from fire, EMS and law enforcement personnel
The man faces a felony charge of disrupting public service after authorities say he made several 911 calls for no reason
Mental health advocates said the shortened hotline number will save lives and reduce stigma, but must be sustained with proper resources
The county’s 911 calls rose by more than 2,500 in 2019 and officials hope to follow the example of another county that successfully reduced calls
Students operate Willamette EMS on weekends and earn patient care hours by responding to real emergency calls from campus
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The county’s executive 911 director urged residents to sign up, saying the program may be discontinued if there are not enough participants
The program aims to lower ambulance dispatches to non-emergencies
The baby’s parents thanked Honolulu 911 Dispatcher and Paramedic Emily Zuckernick for talking them through the birth
The service said it created the video to inform the public about when it is appropriate to call emergency services
The county’s 911 coordinator said the “questionable” reliability of the current system “is a safety risk to our responders”
Fire and police leaders met with dispatch center officials and questioned a recent notice that services would be reduced due to staffing
