911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
This year’s strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Chest pain, entrapment and altered mental status: A true-ish story of a typical night shift
Students operate Willamette EMS on weekends and earn patient care hours by responding to real emergency calls from campus
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The county’s executive 911 director urged residents to sign up, saying the program may be discontinued if there are not enough participants
The program aims to lower ambulance dispatches to non-emergencies
The baby’s parents thanked Honolulu 911 Dispatcher and Paramedic Emily Zuckernick for talking them through the birth
The service said it created the video to inform the public about when it is appropriate to call emergency services
The county’s 911 coordinator said the “questionable” reliability of the current system “is a safety risk to our responders”
Fire and police leaders met with dispatch center officials and questioned a recent notice that services would be reduced due to staffing
Can police, fire and EMS overcome the challenges we faced in the 2010s to prosper in the 2020s?
The service was fined $2,000 for failing to respond to four medical calls in October
UMC Health System held a groundbreaking ceremony for the new facilities, which are expected to open next year
Federal regulators are setting up the suicide prevention hotline, which will be reachable by dialing 988
LifeCare Alliance receives referrals from fire departments and healthcare providers to assist frequent 911 callers with basic needs
The center has increased its staff by 50% and dispatchers say they are experiencing less stress
One fire chief said the new system gives wrong directions for about one call per month
The program connects frequent 911 callers with social workers to address unmet needs and prevent repeat calls
Rapid restoration of blood flow is the most critical determiner of functional brain survival
In the coming years, EMS will be engaged in even more efforts to triage patients in the field to route them to the most appropriate hospitals
The city’s mayor said options include opting out of EMS services or cutting other services unless changes to funding or the county EMS system are made
Students will get hands-on career development experience while providing support to first responders
The app sends out an alert to people within a 10-mile radius when a shooting is occurring
Police say the man was given several warnings after calling 911 to chat with dispatchers
The California firefighters said they were able to respond immediately after the PulsePoint app alerted them to the injured woman
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
The county is inviting residents to sign up and provide information that would be useful to first responders in an emergency
The pilot program seeks to help provide community members with access to healthcare and social support before emergencies arise
Officials say they are seeing more emergency calls in Spanish and Burmese, and that translation services can interpret up to 150 different languages
A state law passed in 2015 required the county to cut 50 percent of its 911 centers by 2016
Prior to the Tuesday resolution, dispatchers were designated as clerical staff