911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
This year’s strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Chest pain, entrapment and altered mental status: A true-ish story of a typical night shift
Can you have transparency without honesty and communication?
Police say the man was given several warnings after calling 911 to chat with dispatchers
The California firefighters said they were able to respond immediately after the PulsePoint app alerted them to the injured woman
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
The county is inviting residents to sign up and provide information that would be useful to first responders in an emergency
The pilot program seeks to help provide community members with access to healthcare and social support before emergencies arise
Officials say they are seeing more emergency calls in Spanish and Burmese, and that translation services can interpret up to 150 different languages
A state law passed in 2015 required the county to cut 50 percent of its 911 centers by 2016
Prior to the Tuesday resolution, dispatchers were designated as clerical staff
The caller said a recording played over the phone as he tried to help a neighbor having a stroke
An EMS social worker describes how a new program in Texas is serving patients while decreasing 911 calls
“We don’t have an option of operating below a certain level ... we must fill the seat. Our overtime has exploded,” Scott Campbell, director of public safety, said
Nick Hutton, a sixth-grader, called 911 when he noticed his great-grandmother had slurred speech and a drooping face
A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale
Police say the 38-year-old Bronx woman averaged 100 false alarms per day that emergency personnel were forced to respond to
The service was expected to launch in early 2018, and delays have put deaf and disabled residents in danger, advocates say
Ira Younger called for help after his grandmother passed out and hit her head on the kitchen floor while making him a snack
If merger with Sprint closes, the “New T-Mobile” will provide free service to public and nonprofit law enforcement, fire and EMS agencies that apply
Rising volumes of false fire, medical and burglary alarms have prompted Columbus fire and police administrators to propose stiffer penalties for repeat offenses
In a letter to Delaware County 911 Dispatch, the county commissioner said callers have the right to decide which ambulance service responds
911 nurse triage and a high utilizer group program are exponentially reducing transports and healthcare expenditures while increasing patient satisfaction
Records showed a 34-minute delay after a caller tried to get help after someone shot out her car’s windshield
When a 911 caller told a dispatcher a plane had crashed into a nearby house, she couldn’t quite believe her ears
Owensboro-Daviess County 911 Director Paul Nave said “911 dispatchers perform life-and-death protocols, and they are trained to do that”
Officials say 911 responses have not been affected, but the attack has changed the way dispatchers perform their work
Officer Scott Valdez, who brought the boy a Happy Meal, offered some advice on when to call in an emergency
James Prudenciano had bought the watch two days earlier and chose to activate the “fall detection” feature
The tapes depict stranded riders crying, pleading for help for people with health conditions and in one case a man who had passed out, all when the gondolas broke down Oct. 5
Treating veterans’ complex health needs with telehealth, suicide screening and a dedicated medical home in the VA
