Mich. county offers Smart 911 for residents
The county is inviting residents to sign up and provide information that would be useful to first responders in an emergency
Holland Sentinel, Mich.
ALLEGAN COUNTY, Mich. — In an effort to improve emergency response times and help first responders be more efficient when they're on the scene of an emergency, Allegan County residents may sign up for Smart 911.
Smart 911 allows users to create a profile to input personal information that may be helpful to first responders, such as their address, the names of their children or pets, medical info, and photos of the user. The app also allows for users to add home and work phones and uses location services to send targeted alerts to individuals.
"We've had it live since September, but we were testing and getting our staff used to it before we pushed it out to the public," said Allegan County Central Dispatch director Jeremy Ludwig. "I hope it allows us to have information quicker so we can make faster decisions."
In Ottawa County, residents have had access to the service since 2014. Currently, about ten percent of Ottawa County residents have a Smart 911 profile, though the number is growing.
"In true emergencies, time is critical, so not only does it help expedite our responses, but it's a more accurate way of getting information from somebody who might be in distress and may not be able to think clearly," said Allegan County Undersheriff Mike Larsen.
The Smart 911 app is available on the Apple Store or Google Play.
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