911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Review how your own community prepares for special events for these essential elements
How communities are saving lives by understanding where and when overdoses occur
Learning how difficult call assignments can be made and where the industry is headed next
Tucson officials also back a set of proposed reforms of the nation’s 911 system, which include creating a cabinet-level position to report to the president
The Coast Guard, the Sheriff’s Office Marine Unit, Monroe Community Ambulance and multiple area fire departments responded
Owensboro Fire Chief James Howard said, “our call volume has gone up and up,” and responding to non-emergency calls wears down crewmembers
FirstNet’s Paul Patrick on resolving communication challenges during MCIs, pandemic response
Chief Joe Schrage said 30+ firefighters responded, EMS providers transported 24 people, and the department made trauma counselors available
Dispatcher Leon Price repeatedly asked the daughter of Diania Kronk whether Kronk would be willing to be transported; she died a day later
About $450,000 will go to nonprofits that focus on EMT training for young people of color, and $300,000 will go to Interface Children and Family Services
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
Kelly D. Titchenell said her mother, Diana L. Kronk, 56, was jaundiced, incoherent and bleeding, but EMS providers were not told to respond
Our Inside EMS co-hosts welcome Lt. Ken Howell and Firefighter Mackenzie Gross to share about the Lexington Fire Department’s CP program
Albany organizations have in-house counselors and debriefing sessions
A passenger from the Missouri Amtrak derailment shares details of the response involving nearly 20 local and state agencies
Response times are longer, but interim director Roberto Lujan said calls are being answered in a timely manner and that he can fill the open positions
In this episode, our co-hosts discuss a recent proposal from NREMT that could affect certification requirements for providers at all levels
A project titled “Next Generation 9-1-1 Media and Your Telecommunicators’ Mental Health” won Navigator 2022 Research Poster of the Year
In this episode, our co-hosts break down bodycam video from the City of Dallas after a patient died while in police custody during a Dallas Fire-Rescue ambulance transport
Local public safety leaders are calling for improvements and redundancies in the communications system
In this episode, our co-hosts discuss host Chris Cebollero’s multi-year effort to create a universal reimbursement program for community paramedicine work
The Annapolis agreements also include two $3,000 COVID-19 bonuses — one in July and one in 2023
Elevate safety for yourself, your team and the patient to a principle and the most important thing throughout the call
Dayton Fire Department officials say the city’s partnership with Premier Health is achieving its goal, but it is only funded through year’s end
The “Food for Frontline Workers” program made it possible to deliver more than 150,000 meals to frontline workers, including FDNY EMS members
A grocery store assistant manager said she was berated for whispering; the call taker said she is “being attacked for one side of the story”
In this episode, our co-hosts reflect on the recent mass shootings in New York, Texas and Oklahoma and how providers should prepare to respond
In this episode, our co-hosts discuss Kelly Grayson’s latest book which examines how patient care differs between the perspective of police officers, nurses and EMS professionals
Amerie Jo Garza, 10, “was a hero trying to call 911, to save her and her friends,” her grandmother said
Sabria Phillips claims that Richland County Emergency Medical Service, dispatchers and the sheriff’s department were ill-equipped to respond
EMS training in bleeding control must incorporate mass casualty incident plans and drills as well as the need to prioritize patient triage by injury severity, transport priority and the type of treatment – layperson or medical professional – that is required.
Despite industry-wide high turnover and shortages, the agency frequently has a staffing waiting list
