911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Learning how difficult call assignments can be made and where the industry is headed next
Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
Consider adding these often-encountered patients to your EMT or paramedic class’s patient assessment drills or high-fidelity patient simulations
The Annapolis agreements also include two $3,000 COVID-19 bonuses — one in July and one in 2023
Elevate safety for yourself, your team and the patient to a principle and the most important thing throughout the call
Dayton Fire Department officials say the city’s partnership with Premier Health is achieving its goal, but it is only funded through year’s end
The “Food for Frontline Workers” program made it possible to deliver more than 150,000 meals to frontline workers, including FDNY EMS members
A grocery store assistant manager said she was berated for whispering; the call taker said she is “being attacked for one side of the story”
In this episode, our co-hosts reflect on the recent mass shootings in New York, Texas and Oklahoma and how providers should prepare to respond
In this episode, our co-hosts discuss Kelly Grayson’s latest book which examines how patient care differs between the perspective of police officers, nurses and EMS professionals
Amerie Jo Garza, 10, “was a hero trying to call 911, to save her and her friends,” her grandmother said
Sabria Phillips claims that Richland County Emergency Medical Service, dispatchers and the sheriff’s department were ill-equipped to respond
EMS training in bleeding control must incorporate mass casualty incident plans and drills as well as the need to prioritize patient triage by injury severity, transport priority and the type of treatment – layperson or medical professional – that is required.
Despite industry-wide high turnover and shortages, the agency frequently has a staffing waiting list
Dispatchers took more than 400 calls for injuries, drinking, vehicle crashes; the injured include a Galveston County Sheriff’s Office deputy
Dispatcher Asisha Milton will never forget this call
Cody Agnell got help for his mother on two occasions
Once a dispatcher realized the error, another crew was sent, but they arrived 11 minutes after the call
TikTok sensation Anna Muller shares how paramedics saved her life after she made a difficult 911 call
After extensive planning and training, the Long Beach IMR Pilot Program has launched to provide safe, timely and appropriate medical care to individuals in crisis
Crossville-Cumberland County Emergency Communications Dispatcher Kelli Billingsley told the family how to start CPR before EMS providers could arrive
Brian Tegtmeyer has more than 26 years of experience in public safety communications
Dispatchers will have statewide training and certification, and will be eligible for better benefits and earlier retirement
The conference is free for public sector employees, and discussions will include retention, recruitment, 911 and more
In this episode, our co-hosts touch on the topics of self-awareness and emotional intelligence, and suggest tips to help cope when individuals feel emotionally out of control
While chaotic situations can turn many things upside down, they can provide an opportunity to reflect on current processes
Sheriff Mike Chitwood says a dedicated crisis counselor will help dispatchers get the right resources to where they’re needed
Our co-hosts dissect Editor-in-Chief Kerri Hatt’s recent article on fentanyl exposure based on her conversation with Simon Taxel, NRP, BA, crew chief and public safety diver with the Pittsburgh Bureau of EMS
Scioto County leaders started a campaign earlier this month asking the public “stop and think” before requesting emergency services
“She was my guardian angel,” Caryn Hebert Sullivan said in praise of Sophia Furtado
Naperville Chief Mark Puknatis said the program allows providers to spend extra time working with the individual to address the underlying issues prompting them to call for help
A Bargersville Fire Department ambulance became available just in the nick of time to escort Sara O’Daniels to receive a new liver and kidney
MOST POPULAR
- 5 triage lessons learned from the Boston Marathon Bombing
- Tipping the traditional EMS service model on its head with Welsh Ambulance Service
- Crisis-proof connectivity (eBook)
- Assessing patients with autism: Pitfalls and communication tips
- Atlanta unveils new EMS ‘micro station’ to reduce community 911 wait times