911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Learning how difficult call assignments can be made and where the industry is headed next
Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
Consider adding these often-encountered patients to your EMT or paramedic class’s patient assessment drills or high-fidelity patient simulations
Dispatchers will have statewide training and certification, and will be eligible for better benefits and earlier retirement
The conference is free for public sector employees, and discussions will include retention, recruitment, 911 and more
In this episode, our co-hosts touch on the topics of self-awareness and emotional intelligence, and suggest tips to help cope when individuals feel emotionally out of control
While chaotic situations can turn many things upside down, they can provide an opportunity to reflect on current processes
Sheriff Mike Chitwood says a dedicated crisis counselor will help dispatchers get the right resources to where they’re needed
Our co-hosts dissect Editor-in-Chief Kerri Hatt’s recent article on fentanyl exposure based on her conversation with Simon Taxel, NRP, BA, crew chief and public safety diver with the Pittsburgh Bureau of EMS
Scioto County leaders started a campaign earlier this month asking the public “stop and think” before requesting emergency services
“She was my guardian angel,” Caryn Hebert Sullivan said in praise of Sophia Furtado
Naperville Chief Mark Puknatis said the program allows providers to spend extra time working with the individual to address the underlying issues prompting them to call for help
A Bargersville Fire Department ambulance became available just in the nick of time to escort Sara O’Daniels to receive a new liver and kidney
The legislation would provide more medical and mental health benefits for public safety telecommunicators
What’s in a name? From dispatchers to telecommunicators or “headset heroes,” social posts show appreciation for the “first, first responders”
This week’s photo showcases one of the many social media posts highlighting telecommunicators and the life-saving work they provide every day
Learn how Avive’s new AED & response system can improve systems of care
People’s emergency text messages will be automatically translated for dispatchers
Cyber security strategists join the podcast to discuss the implications of a cyberattack on EMS infrastructure
Sharon McDonough has had a central role in repairing Tucson’s 911 center during a turbulent time
Therapeutic Transportation teams are intended to free up police, EMS providers and firefighters, as well as assist in alleviating hospital overcrowding
EMS Products
The communications platform for first responders went live in 2017 and currently has three million users nationwide
The FCC is monitoring the 3G phase-out and working to “implement safeguards” for older phones and other devices, a spokesperson said
Multiple agencies responded to the wreck and uninjured drivers were taken to the Pendleton Convention Center
Proponents also say the Crisis Response Unit reduced the number of people who were brought to jail or the ER and helped reduce violent crime
Each STAR team, which consists of a paramedic and a mental health professional, responds to mental health 911 calls throughout the city
The Wake County program will use-of-state nurses to help EMS staff determine the care needed for non-life-threatening emergency calls
Lexington’s team has added staffers and expanded to include rapid responses to overdose deaths
Dispatcher Alecia Chavous could hear the man breathing erratically, and sent a fire crew to the coordinates provided by the Apple device
John Benning reportedly called 911 five times and told first responders his brother had been poisoned
The investment into Greenfield Ambulance’s partnership with Corinth EMS will remove confusion for dispatchers and better serve residents, officials say
Learn how to streamline your operations to gain greater flexibility and transparency
Through nearly two years of pandemic, the HEMS industry has been hit hard but proven resilient
