Mass. DoorDash driver and aspiring EMT awarded for saving customer's life

"She was my guardian angel," Caryn Hebert Sullivan said in praise of Sophia Furtado


By Leila Merrill

FAIRHAVEN, Mass. — A DoorDash driver is credited with saving a customer’s life while delivering food. 

Caryn Hebert Sullivan ordered pizza in February, WJAR reported, and went outside to wait for the driver.

When the driver, Sophia Furtado, arrived, she found Hebert Sullivan lying outside unconscious and bleeding from her head.

"I immediately freaked out, so I go into the house and go get her husband. I said, 'Your wife is at the bottom of the steps and bleeding really badly!'" 26-year-old Sophia Furtado told the TV station.

She called 911, yelled for someone to bring towels and a blanket, and started doing what she remembered from EMT school, which she had started but not finished.

Hebert Sullivan had a traumatic brain injury and was hospitalized for three weeks.

"She was my guardian angel," Hebert Sullivan said. "If I didn't have her, I'd probably be dead."

Furtado’s career may be changing, too.

"I actually wanted to be an EMT but, unfortunately, with kids and life took its own course, I had to make that sacrifice," she said.

Last Wednesday, the Fairhaven Police Department gave her a plaque in recognition of her actions. Furtado also received a pin from Hebert Sullivan and her family. And DoorDash gave her a scholarship to help further her career ambitions. 

"They awarded me $1000 to go to an EMT school, so hopefully down the road I'll be able to use that," said Furtado.

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