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How EMS changed a life in a moment of crisis

TikTok sensation Anna Muller shares how paramedics saved her life after she made a difficult 911 call


This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit

Anna Muller is a TikTok sensation who has been viewed on her channel over 20 million times. Muller now spends her time as a transformational life coach and public speaker.

As a keynote speaker at the American Ambulance Association 2022 Stars of Life Ceremony on May 3, 2022, in Washington D.C., Anna described the moment two paramedics saved her life after she made a difficult 911 call. That call changed her life, and generated a TikTok message that has touched millions since.

In this EMS One-Stop Podcast, Anna tells Rob Lawrence her story of survival, hope, courage and resilience, and how the interaction with EMS changed her life. Anna and Rob also discuss the patients’ eye view of being the patient in crisis and receiving care from EMS.

@annaboebana Don’t you give up. Let’s try again, one more time. #survivor #mystory #emt #ShowYourJOWO #foryou ♬ Dandelions (slowed + reverb) - Ruth B.

Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the director of strategic implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.

He previously served as the chief operating officer of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Additionally, he served as COO for Paramedics Plus in Alameda County, California.

Prior to emigrating to the U.S. in 2008, Rob served as the COO for the East of England Ambulance Service in Suffolk County, England, and as the executive director of operations and service development for the East Anglian Ambulance NHS Trust. Rob is a former Army officer and graduate of the UK’s Royal Military Academy Sandhurst and served worldwide in a 20-year military career encompassing many prehospital and evacuation leadership roles.

Rob is a board member of the Academy of International Mobile Healthcare Integration (AIMHI) as well as chair of the American Ambulance Association’s State Association Forum. He writes and podcasts for EMS1 and is a member of the EMS1 Editorial Advisory Board. Connect with him on Twitter.