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Tammie Bullard

The Patient’s Perspective

Tammie Bullard is a paramedic, educator and author of “The Good, The Bad & The Ugly Paramedic,” a reflective practice text for prehospital care providers. She is passionate about best patient care and paramedic professionalism. Connect with her through LinkedIn or by visiting

Gaining patients’ confidence can be achieved by deliberate actions, like connecting with caregivers, as well as small subtleties, like body language and facial expressions
Wait time – in a queue of ambulance outside the ED, or a line of stretchers in the hallway – can be improved with these strategies and expectations
This holiday season, focus on the gifts you can give and receive every day with true connections
5 insidious partner issues to avoid so that patients feel safe in our care
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
Put yourself in the patient’s position to gain an understanding of how their fear may complicate your interventions
8 ways to moderate humor to improve patient connection and care, and avoid taking it too far