Leadership
A commitment to EMS excellence establishes a lasting reputation of respect, reliability and integrity
Sacramento City FD Battalion Chief Erik Saari on creating positive pathways for all members to contribute to the department
A firefighter charged with urinating on a medic’s belongings is a sign of a problem left brewing for too long
ESO’s all-in-one Logistics Management software saves you time and money while maintaining response-ready status for your community
Get to know your people, listen to their input, and allow them to use their skills and abilities
If you’ve seen one community paramedicine program, then you’ve seen one program; here’s how successes from four different programs can be translated to new ones
The whole-system approach to protecting your personnel from violence
How a hybrid paid/volunteer emergency service model can provide the best care
It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree
The 8th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their expectations of leaders and opportunities for professional development
Leaders set the tone for agency culture across the board — including when it comes to wellness
The Fitch & Associates partners reflect on the past few decades and what’s ahead
We threaten our organization’s resiliency and progress when we make opinion-based decisions
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
Navigating the evolution of leadership styles
Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges
Wellstar is shifting patients from its East Point clinic to Southside Medical Center and providing financial assistance for that clinic’s expansion
People don’t leave bad jobs; they leave bad managers. Are you taking the steps to build relationships with your providers?
There is no substitute for high-context communications and training that occurs between two people, engaging privately, face-to-face
According to a recent report, 80% of millennial workers say they consider work-life balance when deciding whether to take a job
Everyone must be comfortable speaking up, no matter their rank or years on the job
Chris and Kelly tackle EMS safety, resiliency, onboarding, the duty to act and more hot topics in Inside EMS
Legislative takeaways from AAA’s Shawn Baird, Randy Strozyk and Dr. Gerad Troutman; and as well as Senator Bill Cassidy
Montgomery County officials and EMS providers are exploring issues regarding funding, staffing
Four steps to stopping the stress cycle
EMS1’s EMS trends state-of-the-industry survey provides targets for reducing stress, staffing challenges and leadership shortfalls
Adopting programs to improve service delivery and agency culture
Exploring the gap between rhetoric and reality in EMS management and the journey towards effective, servant leadership.
Children’s Healthcare of Atlanta’s Linda Matzigkeit finds EMT work helps her to be a better leader
Dr. Andra Farcas takes the helm of Washington County Ambulance Service as Dr. John Collins retires
EMTs and paramedics in an unofficial picket call for changes to working conditions
An independent study recommends the Santa Fe Fire Department add more ambulances, placing them at specific firehouses for increased demand
