Dispatchers
Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week
Matt Zavadsky, MS-HA, EMT, details the impact of integrating a 211 system into the 911 process and the benefits to the community
“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
The program will deploy 911-integrated drones, equipped with AEDs, naloxone and tourniquets to assist in emergencies such as cardiac arrests, opioid overdoses and trauma incidents
A Horry County man called 911 three times before getting an answer while his wife was having a seizure
President Biden’s letter acknowledges the dedication of public safety telecommunicators and applauds the lifesaving service of 911 heroes
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
$46 million in state funding will give dispatchers across the state more accurate caller location information
Oakland County said the county’s P25 replaces the 20-year-old radio system it had and will support faster response times and more robust connections
The Orange County Sheriff’s Department is implementing a 911 screening process that involves a few short questions to determine if a deputy or a mental health expert will respond to the call
RAND report finds 911 and 988 mental health hotline require coordination from law enforcement, mental health specialists and others to promote interoperability
When it became clear the woman’s heart rate was dangerously unstable, the jail staff used a defibrillator to restore her heartbeat to a normal rhythm
Regional agencies cover calls allowing Burnsville officials to focus on the families of the fallen
San Diego Fire-Rescue Dispatcher Juliana Rubio has been on the job for 36 years and the reunion with the Haskins was only the second time a patient sought her out
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
Pilot program in El Cajon diverted some 911 calls to nurses for the appropriate level of care
A custom-developed CAD interface for omnicore dispatch sends an alert and message for CAD job dispatch information directly to the user’s radios ensuring no job is missed when the paramedics are away from the in-vehicle CAD terminals
Washington County suit states dispatchers sent law enforcement to crisis calls first before crisis workers
A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
Kansas City Mayor Mayor Quinton Lucas hopes bonus will increase the number of call takers, help city meet national standards for answering 911 calls
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911 calls from the Fort Worth Sandman Hotel explosion reveal panic and confusion
Heavy rain, flooding led to 27 water rescues in Delaware County
MedStar personnel describe their first moments on the scene of the Sandman Signature Hotel explosion
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
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