Ruminations
When supervisors really listen, they light fires of loyalty that motivate employees to bust their butts to make the supervisor and the organization more successful
Instead of taking a reflexive action, think about ways to turn crisis into an opportunity to strengthen relationships
Resolutions aside, this is a convenient time to reflect on the past year, and here are three questions to ponder as you consider the 12 months ahead
AMR follows collaborative process to identify treatments, assessments that make the most difference to patient health and satisfaction
Volunteerism - though noble - hides and skews the real cost of providing EMS in low-volume environments
Leaders set a high standard for the members of high-performing volunteer EMS agencies
Imagine an EMS future that solve real problems, reflect our passions and welcomes the input of those who will make the future
Most effective leaders acknowledge their weaknesses, take ownership of their failings and ask for help
Complex and life-dependent systems often fail in their reliance on experience and professionalism alone
I have been noticing that in organizations where no compelling story is being told by the leadership at the top, there is usually a dramatic, vivid and dark tale being told at the bottom