Response Times
Learn more about optimizing EMS efficiency through dynamic deployment models
In this episode, co-host Kelly Grayson is joined by guest host EMS1 columnist Rob Lawrence to discuss the development of quality metrics
While COVID-19 cases have surged, EMS run volumes have dwindled as people are legitimately scared of going to the hospital
The Billings Fire Department is assessing how it responds to non-emergency calls for service, looking at slowing down travel times and placing higher priority on calls that require more manpower
Mayor Keisha Lance Bottoms said the smaller station will save the city millions compared to the cost of building a full-size fire station
Honolulu EMS Director Dr. Jim Ireland said that the agency has remained well-staffed and resilient despite the COVID-19 pandemic
Craig and Dianne Shantz, members of both the Kalispel Tribe Fire Department and South Pend Oreille Fire and Rescue, worked out a partnership between the two agencies
The Victorville Fire Department’s Station 315 was built in 2009 but never fully opened due to monetary issues, officials said
The Decatur Ambulance Regulatory Board meeting Tuesday included lawsuit threats, complaints and a dispute over a heart monitor battery
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
Under the contract, Falck will be fined $5,000 every time an ambulance takes longer than 24 minutes to arrive at an emergency
IAFF Local 734 shared an audio clip of someone saying there were no units to send to the scene of a quadruple shooting
Pat Scarcella, an ER nurse, said an ambulance from another county was the only one available despite the hospital being less than half a mile away
The lawsuit said miscommunication between Seattle agencies led to a 20-minute delay in firefighters responding to the shooting
Carbondale Police Interim Chief Stan Reno said the officers’ actions would normally go against policy but were a “potentially life-or-death decision”
Nearly 200 people spoke either for or against the switch from AMR to Falck ahead of the long-awaited vote
Medshore Ambulance officials explained how it’s addressed problems that delayed response to a stroke call at a councilwoman’s house
Grant County Fire District 7 aims to improve patient care by providing quicker transports for injuries that are not life-threatening
Oklahoma City Fire Department officials have been criticized for their handling of the incident
A firefighter spoke to the Bamberg County council Monday about incidents where he says MedShore Ambulance Services lagged in its response
Mobile Medical Response officials disputed claims by Traverse City firefighters that service has worsened
The Marana police dispatcher was attempting to transfer the call to Tucson 911 to dispatch the fire department
Some in the Orange County, California public safety community have pushed to change the policy that restricts when a sheriff’s helicopter can be dispatched
Police officials said the trainee 911 operator who took the call mistakenly labeled it as a lower priority call
The parents of the 3-year-old girl who suffered burns in a cooking accident said they waited 20 minutes for an ambulance before the firefighter offered to transport her
Orange County fire officials are investigating why a fire helicopter was dispatched to the scene instead of a closer sheriff’s office helicopter
The owner of First Response Ambulance Service says the company will not buy new ambulances unless fines and penalties that could put it out of business are changed
Columbus fire officials are seeking to understand an apparent delay in the arrival of city medics to the scene of the fatal incident
The AIMHI benchmarking project focuses on high-performance, high value operational measures
EMS leaders in Queensbury disagree on whether a merger is the best option amidst wider conflicts
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
An Orange County Fire Authority dispatcher sent a fire helicopter that arrived in 18 minutes instead of calling a sheriff’s copter only a minute away
A dispatcher sent a fire helicopter that took 18 minutes to arrive instead of a sheriff’s helicopter that was one minute away
