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Response Times

Learn more about optimizing EMS efficiency through dynamic deployment models
In this episode, co-host Kelly Grayson is joined by guest host EMS1 columnist Rob Lawrence to discuss the development of quality metrics
While COVID-19 cases have surged, EMS run volumes have dwindled as people are legitimately scared of going to the hospital
EMS leaders in Queensbury disagree on whether a merger is the best option amidst wider conflicts
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
An Orange County Fire Authority dispatcher sent a fire helicopter that arrived in 18 minutes instead of calling a sheriff’s copter only a minute away
A dispatcher sent a fire helicopter that took 18 minutes to arrive instead of a sheriff’s helicopter that was one minute away
Some Greenfield residents complained about 20-minute response times, but Community Emergency Corporation officials said those numbers are taken out of context
The family of the patient who died called the hospital directly after failing to reach a 911 operator due to a rare power distribution unit failure
Drone Delivery Canada Corp. worked with Peel Region Paramedic Services to test the ability of a drone to deliver AEDs to lay responders
First Response Ambulance Service criticized the city of Decatur’s penalty system of points and fines, adding that its response time requirements are higher than the national standard
The Roseville Volunteer Fire Department blasted the drone operator on Facebook and police have launched an investigation into the incident
The upgraded station will provide more space to house 14 medics, five emergency vehicles and office staff, as well as a 1,000-square-foot classroom
Officials said the bridge should improve response times and safety EMS personnel
Lawyers for the widow of Joseph Nocero, who died due to a cardiac event in 2019, have filed a lawsuit against the company that provided EMS staffing at the game
The “safety band” spectrum used to keep first responders from getting caught in traffic en route to an emergency may be opened up for use by unlicensed Wi-Fi users
Quinwood Emergency Ambulance said the COVID-19 pandemic and a recent reduction of its coverage area made it unaffordable to continue operations
Great North Air Ambulance Service in the United Kingdom demonstrated a test of new flight technology for rescues on difficult terrain
Paramedic Johnathan Harrison said a tragic incident on his job inspired him to create a device that would make 911 callers’ homes more visible to first responders
The drone is designed to deliver an AED, a tourniquet and Narcan to 911 callers before ambulance units arrive
Santa Rosa County previously required a paramedic on every call
A British court was told during an inquiry into the 2017 terrorist attack that police officers pleaded for ambulances as concertgoers carried victims on makeshift stretchers
The CityHawk EMS vehicle will be designed to easily navigate and land in busy cities
EMS providers said they were forced to wheel a stretcher for a quarter-mile down the road after being told it wouldn’t be cleared for another hour
The first responders on bicycles will be able to respond to medical emergencies more quickly than on larger apparatus
The two ambulance companies were allowed to serve the same area due to one of the agencies being understaffed
Austin EMS Association President Selena Xie said crews are responding to back-to-back calls and being pressured to “expedite”
SPC Nicholas Panipinto died in a training accident at Camp Humphrey in South Korea, after one medevac helicopter got lost and another wouldn’t start
Attorneys for the 19-year-old shooting victim’s mother say the city had no plan for delivering emergency services to the zone before allowing it to be occupied by protesters
Jack Stout’s innovations changed the way people thought about EMS
A village trustee said the decision to completely defund the ambulance service was “simply economics”
First Response Ambulance Service in Decatur disputed the computer-based system’s calculations that it had fallen short of meeting response time requirements
Local activists said the upcoming contract decision is an opportunity to improve racial equality after past complaints about response times in more diverse areas