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In this episode, host Kelly Grayson shares the mic with guest host EMS1 columnist Rob Lawrence, and the duo discusses QA/QI and the development of quality metrics after the National EMS Quality Alliance called for submissions of quality measure ideas this week. The conversation centers around the relevance of clinical quality metrics, the place of response time measurement in the mix, and the importance of demonstrating value and worth through key performance and quality indicators.
Improve EMS quality with a model that works
The simple yet powerful Model for Improvement holds the key to making real changes to an EMS organization
This article was originally posted August 14, 2020. It has been updated.