911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Do those in public safety do a good job of taking advantage of what’s available to help them in their times of need?
6 helpful tips from the Seminole County (Fla.) Fire Department
Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities
The goal of the Heads Up program is to decrease the unknowns while responding to an emergency call
Fredericksburg’s City Council set a priority in 2014 to establish around-the-clock advanced medical service to address the burden of increased medical calls
BFD responded to an average 154,800 EMS calls compared to 34,900 fire calls over the last three years, prompting changes to the how the FD responds to calls
The lawsuit claims dispatchers failed to send help, even though 13 seconds into the call, the 911 system pinged Brian Wing’s location
Jeffery Henson, 57, lives with a genetic neurodegenerative disease and called the fire department more than 90 times in one month
911 callers were put on hold and transferred, and the emergency radio system froze due to excessive traffic during the attack at Marjory Stoneman Douglas High School
Rice University conducted an in-depth analysis of 911 calls, determining fire trucks were responding to 25% of calls where an ambulance was required
Daviess County Judge-Executive Al Mattingly requested a study be conducted on the feasibility of consolidating regional 911 dispatch centers into one center
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FirstNet officials attended individual engagements, workshops and summits with first responders to ensure the roadmap meets responders’ communication needs
The Ohio Department of Administrative Services gave all dispatch centers a deadline to either be EMD certified or to submit a timeline for compliance
The lawsuit states that “defendants acted recklessly and with deliberate indifference in failing to protect Kyle Plush, causing him to suffer greatly before his death”
California received the largest award in the country, totaling $11,399,076 to improve its 911 centers
The study found some of the system’s equipment to send and boost radio signals is no longer being manufactured or supported by manufacturers
EMS providers will get 90 modems and data plans for units to transmit electrocardiograms from the field
Commonwealth Care Alliance’s mobile health program has partnered with local paramedics to reduce non-emergency transportation to the hospital
An internal survey by Austin-Travis County EMS found that 22 communications employees said they had been verbally assaulted and 132 field medics said they had been physically assaulted
The lawsuit alleged that officers used excessive force against Tawon Boyd and that county EMS erred in injecting him with the anti-psychotic medication Haldol
Video shows Firefighter-EMT Sean Clayton grabbing a woman’s hair when responding to call outside a hospital ER
Police are investigating an ambulance crash that left the emergency services driver pinned inside
Gov. Andrew Cuomo signed a bill into law extending the extra 65-cent surcharge per wired line number through 2029
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The county will start using AT&T wireless phone services and will save $360 a month compared to the Verizon rates the county was paying
Santa Clara is the first county in the state to purchase the technology, which will be available to other areas in the event of a natural disaster
Palm Beach County’s 911 planning coordinator estimates that 18 public-safety call-center stations have received about 100 text messages each month
The board voted 4-0 to authorize Chairwoman Virginia Alexander to send out contract notices detailing the increase from $3.98 to $4.35 per call
Nathan Hylek received a FaceTime call from his 20-month old daughter and when he realized his wife was having a medical emergency, he dialed 911
The 911 SAVES Act would reclassify dispatchers from ‘Office and Administrative Support Occupations’ to ‘Protective Service Occupations’
Officials approved the new building due to the need for a 911 communications center that can withstand man-made and natural disasters
St. Joseph County is the second area in the state to use the app, made possible through a partnership between Ind. cities, townships and the 911 dispatch center
Leveraging Gigabit-Class LTE, smart ambulances, telemedicine, automatic vehicle location and telematics are within reach
