911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Alexia Jobson and Mark Tenia discuss communicating effectively with the media
We should be out of excuses by now
Cebollero, Dudley and Ludwig discuss honoring the legacy of 9/11
The city has lost so many fire dispatchers that it can no longer fully provide fire dispatch services to itself or its neighbors
After a 12-year absence, Airlift Northwest established a permanent base in Wenatchee Valley
Maplewood first responders teamed up to create the program in response to the escalating mental health crisis
Richard VanTroost, 66, wanted to personally thank and shake hands with the first responders who saved his life when he suffered a heart attack
City and county leaders are in negotiations to transfer Lockport Police Department’s in-house dispatch system to county central dispatch
The operational changes made will improve 911 operations resulting in improved first responder safety and the safety of the public
Mahliyah crawled back into the car, where she saw that the younger child’s head was bleeding, and lifted her out of her seat and through the trunk to safety
Jenson Goldsmith guided emergency crews to his house, unlocked the door and kept his 18-month-old sister calm as the crew helped his mom
Problems with “zero status” and “non-communication” from Pafford Medical Services to 911 Central Dispatch were cited as issues with the ambulance company
The 67,000-square-foot center features upgraded technology and communication devices
The emergency dispatchers fielding the calls in 2017 had never before experienced such a storm of desperate pleas prompting them to give life-saving, unique instructions
Dispatchers say the consolidated dispatch center is grossly understaffed and that mandatory overtime oftentimes means 16-hour double shifts
911 call operators first found bedbugs in a room at the Public Safety Answering Center II and bug-sniffing dogs have been finding the critters ever since
Speakers from FirstNet Authority and FirstNET at AT&T presented how the national public safety broadband network works, who can use it and four key local agency operational takeaways
The city will increase staffing for the Resource Access Program, an initiative that provides outreach and resources to residents who are frequent 911 callers
The state of the city’s dispatch system became a concern when Sheriff Jim Voutour warned that only one of the city’s dispatch center phones was still working.
The criteria-based dispatch would allow dispatchers to rank emergency calls based on severity, and allow them to send the appropriate level of care
The proposed dispatch system would cost approximately $200,000, which includes equipment and labor costs and would be purchased from Motorola
The Chattanooga Fire Department will house a master of social work intern from the University of Tennessee at Chattanooga to perform case management and better train firefighters in their evolving role
Policies, training and practice changes resulted in faster response time, penalty savings and improved morale across EMTs, paramedics and EMS leadership
The move, pending an August meeting of the board prior to budget approval, would reduce the number of active dispatching positions from 16 to 14
Medics had declared the infant dead and an active crime scene was established before the hoax was discovered
The emergency communication tower necessary for loggers, fire personnel and ham radio operators was cut down over the weekend, causing more than $60,000 in damage
The American Heart Association challenged high schools and colleges across Massachusetts to participate in this event to teach as many people in their community CPR
With the Text-to-911 initiative, individuals in four Kentucky counties now have the capability to text authorities during an emergency, effective immediately
All of the calls that department received was from people wondering what happened, rather than reporting an emergency
April Lucas is one of the 19 people who serve as a dispatcher at the Enid Police Department’s communications office, where they answer 500 to 900 calls with three to five dispatchers per 12-hour shift
The toolkit includes resources such as videos and training materials to assist EMS and 911 agencies
The information contained in a feasibility study done last year to determine if and how the Twin Cities could run their own 911 service would likely be offered up for use in the Lewis County-TCOMM study
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