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Mike Taigman

Better EMS Performance

Mike Taigman uses more than four decades of experience to help EMS leaders and field personnel improve the care/service they provide to patients and their communities. Mike is the Improvement Guide for FirstWatch, a company which provides near-real time monitoring and analysis of data along with performance improvement coaching for EMS agencies.

He teaches Improvement Science in the Master’s in Healthcare Administration and Interprofessional Leadership at the University of California San Francisco and the Emergency Health Services Management Graduate Program at the University of Maryland Baltimore County. He’s the author of “Super-Charge Your Stress Management in the Age of COVID-19.” Contact him at

How does your resilience measure up?
Lessons from a Florida chief’s message to grieving members
Plum EMS use cases demonstrate when the risk of using L&S is lower than the risk of delaying a lifesaving intervention
How to communicate with your family after a tragedy or difficult shift
“If someone brings you the gift of rage, irritation or resentment, you can choose not to accept it”
Feel better by converting your key relationships from stress-producers to stress-reducers
Relationships matter: Keep yours meaningful, happy and healthy through pandemic, polarized politics and civil discord stress
More PPE training is unlikely to address PPE fatigue; here are 7 strategies that will
Focus on the 9,000 things you can do, rather than the 1,000 you can’t and follow these tips to reduce stress
4 simple questions to improve first responder family relationships