911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Esteemed fire chief and EMS lieutenant share lessons learned from community paramedicine program
Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crisis and lowering arrest rates
FirstNet’s Paul Patrick on resolving communication challenges during MCIs, pandemic response
The Community Resource Paramedic program is a collaborative effort between the fire department and other area organizations that aims to reduce 911 calls and hospital visits
The grant application process is further complicated by the need to specify how the money will be used.
Joseph Thuesen and one other unidentified employee were put on paid administrative leave April 12, while the Center’s board of governors investigates alleged “accounting irregularities”
Focus on front-line operations, structured scalability and agency-specific enhancements
Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used
The International Academies of Emergency Dispatch named 37-year-old KT McNulty its Dispatcher of the Year for her work during the devastating fire of 2017
When a night of fun turned serious, three friends jumped into action to save a life
The team will respond to calls involving people dealing with behavioral crises, substance-abuse issues, chronic or less-acute medical issues and social-services needs
Fourth-grader Jackson Payne was honored for saving his mother and brother in separate incidents
The project includes the replacement and addition of dispatching consoles, communication towers, antennas, dishes, handheld radios, and other equipment
The FirstNet communications platform for first responders is being used by more than 7,250 public safety agencies to improve interagency communication
Adam LaFlash, 36, of Sturbridge, was arraigned in Dudley District Court Monday on three counts of incident assault and battery on a person over 14
Leaders said the program in its first six years has produced measurable results, including lower costs by helping people avoid intensive medical services they don’t need
Response times for citizens calling in to 911 for help are growing as the city experiences a shortage of dispatchers
The 911 Supporting Accurate Views of Emergency Services (SAVES) Act would reclassify communications officers from clerical workers to first responders
Users should put 911 as the recipient, fill out the message field and a dispatcher will respond with questions
The school district will purchase and install 690 radios on buses and equipment on 12 tower sites, all tied to the county’s existing 800-megahertz emergency system
Ambulance dispatchers have noticed an alarming number of calls coming in from people with medical emergencies
A little boy called 911 on a deactivated cell phone to ask for someone to bring him lunch from the golden arches
The bill would add 911 operators as one of the professions whose residential and familial information is exempted from public record in order to better protect them from harm and harassment
A proposed bill would open up special state retirement plans that previously were available only to police, fire and EMS personnel
“Our dispatchers are the first line of defense for not only the people calling in, but for the officers and others who are out handling the calls in person”
In its second year, the benchmark report based on EMS national data digs deeper into five key metrics and adds two additional measures
The Telecommunicator Emergency Response Taskforce (TERT) Initiative is developing dispatcher mutual aid for disaster response
The thin gold line represents those who aren’t ever seen, but are mostly heard; it stands for dispatchers
Hillsborough County’s 911 system failed for just over 22 hours in September, leaving 768 calls for help unanswered while officials struggled to fix the problem
From people calling to ask about the weather and children accidentally dialing 911 on their parents’ phone, dispatchers receive hundreds of non-emergency calls
Zachary Warner, 16, could hear his father, Kevin, breathing strangely and followed the 911 dispatcher’s directions to perform CPR for 10 minutes until paramedics arrived
Patricia Ebinger’s “calm, professional and life-preserving services” saved the child, who suffered near-fatal injuries in the January attack