911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Poor decisions impact the public trust in the agency and the profession
Fire Chief (ret.) Craig Daugherty recalled the day he responded to shots fired at the high school where his 15-year-old daughter was in lockdown
Esteemed fire chief and EMS lieutenant share lessons learned from community paramedicine program
The departments are recommending that the Minnesota Public Utilities Commission beef up CenturyLink’s reporting requirements for the Minnesota 911 system
The team has branched out to local EMS agencies to work with families of patients at high risk for sudden cardiac arrest who get a “prescription” for CPR instruction
Burlington, Danville and Middletown approved the renewed, two-year DesCom 28e agreement in May
The communication paths needed for the system have been deemed free from obstruction and the frequency coordination is at 85% completion
The lawsuit alleged that Century Station, which handled the 911 calls, provided poor training to its deputies and had failed annual inspections
When every moment matters, Tyler Technologies’ New World CAD gets critical information where it needs to go
An analysis showed that 56% of the 4,272 emergency alert calls in the first hours of the Paradise fire failed
The communication center’s call volume increased 10% between 2015 and 2018 with 1,103,407 incoming calls in 2018
The outreach team will have a crisis intervention team officer, a paramedic, a mental health specialist and a homeless outreach specialist
“Your ability to stay calm and provide information and render aid to your mother goes above and beyond what we would expect from someone your age,” Fire Chief Mick Humer told her
Last year, the Chattanooga Fire Department received 1,320 calls for non-emergency citizen assists, which include lift assists
Problems with portable communications between firefighters, police and emergency services personnel are getting worse and becoming more frequent
The Community Resource Paramedic program is a collaborative effort between the fire department and other area organizations that aims to reduce 911 calls and hospital visits
The grant application process is further complicated by the need to specify how the money will be used.
Joseph Thuesen and one other unidentified employee were put on paid administrative leave April 12, while the Center’s board of governors investigates alleged “accounting irregularities”
Focus on front-line operations, structured scalability and agency-specific enhancements
Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used
The International Academies of Emergency Dispatch named 37-year-old KT McNulty its Dispatcher of the Year for her work during the devastating fire of 2017
When a night of fun turned serious, three friends jumped into action to save a life
The team will respond to calls involving people dealing with behavioral crises, substance-abuse issues, chronic or less-acute medical issues and social-services needs
Fourth-grader Jackson Payne was honored for saving his mother and brother in separate incidents
The project includes the replacement and addition of dispatching consoles, communication towers, antennas, dishes, handheld radios, and other equipment
The FirstNet communications platform for first responders is being used by more than 7,250 public safety agencies to improve interagency communication
Adam LaFlash, 36, of Sturbridge, was arraigned in Dudley District Court Monday on three counts of incident assault and battery on a person over 14
Leaders said the program in its first six years has produced measurable results, including lower costs by helping people avoid intensive medical services they don’t need
Response times for citizens calling in to 911 for help are growing as the city experiences a shortage of dispatchers
The 911 Supporting Accurate Views of Emergency Services (SAVES) Act would reclassify communications officers from clerical workers to first responders
Users should put 911 as the recipient, fill out the message field and a dispatcher will respond with questions
The school district will purchase and install 690 radios on buses and equipment on 12 tower sites, all tied to the county’s existing 800-megahertz emergency system