911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
Our Inside EMS co-hosts welcome Lt. Ken Howell and Firefighter Mackenzie Gross to share about the Lexington Fire Department’s CP program
A passenger from the Missouri Amtrak derailment shares details of the response involving nearly 20 local and state agencies
The technology establishes a link and allows dispatchers to remain connected to callers and provide more detailed and in-depth assistance
EMS Products
AT&T plans to roll out a number of improvements to FirstNet this year
Anyone who can’t call in an emergency can now send a message to request police, fire or medical assistance
Our co-hosts sit down with Dr. James Woodson, founder and CEO of Pulsara, who discusses the importance of communication and documentation when it comes to patient care
Citizens, at no cost, could set up a personal profile online, and when they dial 911, the dispatcher would see the personal information provided
Computer assisted dispatch, or CAD, helps 911 operators quickly determine which emergency responders need to be sent to a scene
After allegedly killing a co-worker, William “Will” C. Lee talked to 911 dispatcher Colleen about what he had done, the future and whether his parents would still love him
A study into the critical stress issues experienced by the families of 911 operators is looking for anonymous participants for a 10-question survey
The appearance of the measure on the ballot is due the a continual decrease in funding from the landline tax
First responders in Erie County know the important role 911 dispatchers fill
The city of Springfield has purchased more than 400 new Motorola radios, as well as a new radio system
Five insights to prepare for what the present, and future, hold in store for 911 dispatch communication centers
New research shows that while women call for help when their husbands, brothers and fathers suffer heart attacks, they do not properly act on their own
The St. Joseph County 911 Center is fostering Twix to help dispatchers deal with tough situations, as well as help Twix until he gets a permanent home
Multiple people called Onondaga County 911 to report the deadly accident that involved Syracuse basketball coach Jim Boeheim and resulted in one death
The Park Ridge Fire Department responded to 5,187 calls in 2018, 3,156 of which were EMS calls
A nurse practitioner will accompany Beverly Hills Fire Department firefighter-paramedics as they respond to 911 calls
Stephen Greene’s family is suing after two dispatchers turned down the volume and missed 13 emergency calls made by rehabilitation staff members
Broward County’s 911 centers are spending millions of dollars in overtime — with dispatchers forced to work the extra hours— to make up for continuing vacancies
Grayson County began using Active 911, a program which simultaneously sends call information to all emergency department communication devices
Fresno County is saving millions of dollars by not transporting people who have been identified as 911 “frequent fliers” who abuse the system
Isaiah Smith is facing charges after police said he made six false 911 calls over a period of more than a month
Officials said reducing response for minor calls would preserve resources and improve response for “the most severe calls”
Striking the balance between agency independence and operational synergy through conflict resolution, funding and governance
A peer support team, made up of 10 St. Joseph County dispatchers, works to improve the mental and emotional health of staff members
Cradlepoint’s all-in-one mobile routers improved connectivity to support faster and more efficient emergency response
EMS providers are more than personal space invaders. The connections we form with the patient can be the key to creating an environment of healing
Harness a passion for care to identify improvement opportunities in clinical specialty areas and propose change
Lafayette dispatcher Antonia Bundy helped the boy with fractions after he said he had a “really bad day” because he had “tons of homework”
The lawsuit claims workers waited about 25 minutes before calling 911 after Thomas Becker fell ill, even though there’s a fire station about a half-mile away
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