911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Austin’s 911 Mental Health Diversion Program is getting the right resources to mental health crisis and lowering arrest rates
FirstNet’s Paul Patrick on resolving communication challenges during MCIs, pandemic response
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
Ambulance dispatchers have noticed an alarming number of calls coming in from people with medical emergencies
A little boy called 911 on a deactivated cell phone to ask for someone to bring him lunch from the golden arches
The bill would add 911 operators as one of the professions whose residential and familial information is exempted from public record in order to better protect them from harm and harassment
A proposed bill would open up special state retirement plans that previously were available only to police, fire and EMS personnel
“Our dispatchers are the first line of defense for not only the people calling in, but for the officers and others who are out handling the calls in person”
In its second year, the benchmark report based on EMS national data digs deeper into five key metrics and adds two additional measures
The Telecommunicator Emergency Response Taskforce (TERT) Initiative is developing dispatcher mutual aid for disaster response
The thin gold line represents those who aren’t ever seen, but are mostly heard; it stands for dispatchers
Hillsborough County’s 911 system failed for just over 22 hours in September, leaving 768 calls for help unanswered while officials struggled to fix the problem
From people calling to ask about the weather and children accidentally dialing 911 on their parents’ phone, dispatchers receive hundreds of non-emergency calls
Zachary Warner, 16, could hear his father, Kevin, breathing strangely and followed the 911 dispatcher’s directions to perform CPR for 10 minutes until paramedics arrived
Patricia Ebinger’s “calm, professional and life-preserving services” saved the child, who suffered near-fatal injuries in the January attack
The technology establishes a link and allows dispatchers to remain connected to callers and provide more detailed and in-depth assistance
EMS Products
AT&T plans to roll out a number of improvements to FirstNet this year
Anyone who can’t call in an emergency can now send a message to request police, fire or medical assistance
Our co-hosts sit down with Dr. James Woodson, founder and CEO of Pulsara, who discusses the importance of communication and documentation when it comes to patient care
Citizens, at no cost, could set up a personal profile online, and when they dial 911, the dispatcher would see the personal information provided
Computer assisted dispatch, or CAD, helps 911 operators quickly determine which emergency responders need to be sent to a scene
After allegedly killing a co-worker, William “Will” C. Lee talked to 911 dispatcher Colleen about what he had done, the future and whether his parents would still love him
A study into the critical stress issues experienced by the families of 911 operators is looking for anonymous participants for a 10-question survey
The appearance of the measure on the ballot is due the a continual decrease in funding from the landline tax
First responders in Erie County know the important role 911 dispatchers fill
The city of Springfield has purchased more than 400 new Motorola radios, as well as a new radio system
Five insights to prepare for what the present, and future, hold in store for 911 dispatch communication centers
New research shows that while women call for help when their husbands, brothers and fathers suffer heart attacks, they do not properly act on their own
The St. Joseph County 911 Center is fostering Twix to help dispatchers deal with tough situations, as well as help Twix until he gets a permanent home
Multiple people called Onondaga County 911 to report the deadly accident that involved Syracuse basketball coach Jim Boeheim and resulted in one death
The Park Ridge Fire Department responded to 5,187 calls in 2018, 3,156 of which were EMS calls
A nurse practitioner will accompany Beverly Hills Fire Department firefighter-paramedics as they respond to 911 calls
Stephen Greene’s family is suing after two dispatchers turned down the volume and missed 13 emergency calls made by rehabilitation staff members
