911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
In this episode, our co-hosts discuss a recent proposal from NREMT that could affect certification requirements for providers at all levels
In this episode, our co-hosts break down bodycam video from the City of Dallas after a patient died while in police custody during a Dallas Fire-Rescue ambulance transport
In this episode, our co-hosts discuss host Chris Cebollero’s multi-year effort to create a universal reimbursement program for community paramedicine work
Pairing simulations with a classroom environment, students in Hancock College’s dispatcher course learn how to funnel all the information first responder need
The measure would increase the monthly surcharge on residents’ phone bills from $1 to $1.25, and each phone line on a family plan would be charged the fee
Lee County EMS conducted a short survey of EMS leaders to determine if code words or plain language are used to request police to an unsafe EMS incident
Dispatcher Ryan Bancroft instructed the father how to carefully unwrap the umbilical cord, which was around the baby’s neck, and told him how to administer CPR
Beginning on the morning of Jan. 27 , Rockingham County will begin the process to merge all four dispatch centers into a single dispatch point
Dutch astronaut André Kuipers was making a call via the Johnson Space Center switchboard when he missed a number and called 911
Dispatcher Barbara Hughes was working when she took a 911 call reporting a blaze in the area where she lives
Officials urged parents to teach children not to play with disconnected phones after dispatchers received more than 30 calls in 30 minutes
A firefighter relates her experiences responding to Hurricane Michael in southwest Georgia
The close call occurred on Christmas Day when a mother said her child walked into the family pool after slipping out of the back door
It’s an emotionally punishing and high-stakes job, but veteran dispatcher Tracy Mosier said she couldn’t imagine herself doing anything else
Marion County’s dispatchers are some of the lowest paid in the state, and they’re leaving because they can make $5,000-$15,000 more in surrounding areas
“Had we known the shooter wasn’t there, we probably could have flooded that building a lot faster,” SWAT member George Schmidt said
A bold prediction that EMS patient transport to the hospital by ambulance is sure to peak, level off and decline as we near 2020
The calls offer a chilling glimpse into the moments when the Camp fire arrived at the Butte County’s doorstep
Two years after Stephanie Cifuentes helped save a man by giving CPR instructions, the family surprised her by coming to say “thank you”
Our co-hosts talk about the reclassification possibility and also consider the idea of a national certification for all dispatchers
Katie Porter was honored with the Lifesaving Award after guiding a woman through CPR to try and save her husband
From flaming spiders to a girl stuck in a tailpipe, this year first responders dealt with several incidents you just can’t make up
After two years of research, a team of experts has determined that it will cost between $9.5 and $12.7 billion over the next ten years to expand NG911
Researchers who looked at thousands of 911 calls found that response times for cardiac arrest incidents in low-income areas are 10 percent longer
Wester EMS officials said a nursing home contractor reported the wrong location of a gravely ill patient, resulting in a 22-minute response time
The Heerlein family’s display inspired by “National Lampoon’s Christmas Vacation” prompted a retired veteran to call for help
Within the next few months, the Madison County Dispatch Center will be implementing a new computer-aided system that will affect emergency responders countywide
Angieleek Lipski said she was prompted to become a dispatcher after Krystynn Reinart talked her through a scary domestic dispute
A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities
This is the third time Stacey Scheiner, a former volunteer EMT and certified nursing assistant, has helped parents through a successful home birth
Congresswoman Norma Torres, who previously worked as a 911 operator, wants to upgrade the status of 911 operators from clerical workers to first responders
Spokane Mayor David Condon vetoed an ordinance that would stop a countywide 911 integration by requiring dispatchers to only work with city police and firefighters
Spokane dispatchers may not be a part of a regionwide communications center following a decision to require them to work only with city public safety staff
