911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A passenger from the Missouri Amtrak derailment shares details of the response involving nearly 20 local and state agencies
In this episode, our co-hosts discuss a recent proposal from NREMT that could affect certification requirements for providers at all levels
In this episode, our co-hosts break down bodycam video from the City of Dallas after a patient died while in police custody during a Dallas Fire-Rescue ambulance transport
The close call occurred on Christmas Day when a mother said her child walked into the family pool after slipping out of the back door
It’s an emotionally punishing and high-stakes job, but veteran dispatcher Tracy Mosier said she couldn’t imagine herself doing anything else
Marion County’s dispatchers are some of the lowest paid in the state, and they’re leaving because they can make $5,000-$15,000 more in surrounding areas
“Had we known the shooter wasn’t there, we probably could have flooded that building a lot faster,” SWAT member George Schmidt said
A bold prediction that EMS patient transport to the hospital by ambulance is sure to peak, level off and decline as we near 2020
The calls offer a chilling glimpse into the moments when the Camp fire arrived at the Butte County’s doorstep
Two years after Stephanie Cifuentes helped save a man by giving CPR instructions, the family surprised her by coming to say “thank you”
Our co-hosts talk about the reclassification possibility and also consider the idea of a national certification for all dispatchers
Katie Porter was honored with the Lifesaving Award after guiding a woman through CPR to try and save her husband
From flaming spiders to a girl stuck in a tailpipe, this year first responders dealt with several incidents you just can’t make up
After two years of research, a team of experts has determined that it will cost between $9.5 and $12.7 billion over the next ten years to expand NG911
Researchers who looked at thousands of 911 calls found that response times for cardiac arrest incidents in low-income areas are 10 percent longer
Wester EMS officials said a nursing home contractor reported the wrong location of a gravely ill patient, resulting in a 22-minute response time
The Heerlein family’s display inspired by “National Lampoon’s Christmas Vacation” prompted a retired veteran to call for help
Within the next few months, the Madison County Dispatch Center will be implementing a new computer-aided system that will affect emergency responders countywide
Angieleek Lipski said she was prompted to become a dispatcher after Krystynn Reinart talked her through a scary domestic dispute
A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities
This is the third time Stacey Scheiner, a former volunteer EMT and certified nursing assistant, has helped parents through a successful home birth
Congresswoman Norma Torres, who previously worked as a 911 operator, wants to upgrade the status of 911 operators from clerical workers to first responders
Spokane Mayor David Condon vetoed an ordinance that would stop a countywide 911 integration by requiring dispatchers to only work with city police and firefighters
Spokane dispatchers may not be a part of a regionwide communications center following a decision to require them to work only with city public safety staff
The AR SAVES partnership established a broad hospital-based telehealth network and is testing first responder technologies to improve stroke response
Verizon seeks innovators to accelerate 5G technology development for first responders
The improvements come after Oneida County experienced several issues, such as when mice chewed through phone lines, causing Verizon customers not to be able to contact 911
When the unthinkable occurs, 911 operators are the first contact the public has with first responders
Norred, a 14-year veteran of the San Antonio Fire Department, helped Monica Pesek revive her unresponsive father after he suffered a stroke
The Brownsville Fire Department is working to get to the root problems behind 911 callers who frequently ask for assistance—as often as two to five times per week
How are these vehicles affecting the roads now, and how might EMS leverage this technology in the near future?
The additional modules include Trauma, Sepsis and Cardiac Arrest, allowing care team members to communicate about patients more efficiently
Seattle officials proposed a pilot program that would help responders deal with non-emergency calls and decrease response times