911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Elevate safety for yourself, your team and the patient to a principle and the most important thing throughout the call
In this episode, our co-hosts reflect on the recent mass shootings in New York, Texas and Oklahoma and how providers should prepare to respond
In this episode, our co-hosts discuss Kelly Grayson’s latest book which examines how patient care differs between the perspective of police officers, nurses and EMS professionals
The AR SAVES partnership established a broad hospital-based telehealth network and is testing first responder technologies to improve stroke response
Verizon seeks innovators to accelerate 5G technology development for first responders
The improvements come after Oneida County experienced several issues, such as when mice chewed through phone lines, causing Verizon customers not to be able to contact 911
When the unthinkable occurs, 911 operators are the first contact the public has with first responders
Norred, a 14-year veteran of the San Antonio Fire Department, helped Monica Pesek revive her unresponsive father after he suffered a stroke
The Brownsville Fire Department is working to get to the root problems behind 911 callers who frequently ask for assistance—as often as two to five times per week
How are these vehicles affecting the roads now, and how might EMS leverage this technology in the near future?
The additional modules include Trauma, Sepsis and Cardiac Arrest, allowing care team members to communicate about patients more efficiently
Seattle officials proposed a pilot program that would help responders deal with non-emergency calls and decrease response times
Alameda County EMT Tonya Powell said she often spends the majority of her shifts transporting people who don’t actually need an ambulance
John Harvey, who has a history of making hundreds of bogus calls for help, was jailed when he began asking bystanders to call for him instead
Savannah Lovell was awarded the Life Saving Award for her efforts in a 911 call about a fatal fire at an apartment complex
Lake County dispatchers said they get as many as 10 accidental calls from Apple Watches a day
Visitors stepping into the 911 Emergency Ops exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher
Yazoo County dispatcher Terrance Freeman allegedly helped another suspect rob one of his co-workers at gunpoint while she was working
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
Police are searching for a man who stole a Yazoo County dispatcher’s purse while she was on the job
Steps to implementing unified command, staging and access learned from the Route 91 Harvest Festival attack
Talina Moyer was awarded Call of the Week by an international organization after instructing a woman how to get out of her car as it was sinking into water
An early window decoration that said “help me” prompted Jay Thomas, a concerned neighbor, to call for help
A smaller vehicle operated by the Minneapolis Fire Department may begin responding to some health emergencies around downtown next year
Dispatcher Chris Clow helped the child figure out a difficult division problem after answering the call
Mobile 911 calls have been processed directly through the Barnstable Police Department’s new dispatch center, significantly reducing emergency response times
Improve access to care and triage less urgent calls for more efficient use of healthcare resources
Hussain Maqubool allegedly hit an EMT in the back of an ambulance after calling 911 and saying he was drunk
The new center boasts redundant power, communications, and heating and air conditioning systems, $18,000 worth of bulletproof glass and sleeping rooms for staff
The initial goal of the program is to help reduce the patient’s reliance on the 911 system and emergency room
A quarter stick of dynamite exploded in her hand, leaving her at risk of losing one or more of her fingers and also causing severe injuries to her face
Newberry County Sheriff Lee Foster said when someone hits the button, it alerts police, paramedics, firefighters, school administrators and calls 911
To send a text, the user creates a new message and instead of using a contact or a phone number in the “to,” field, they simply type 911 and send
