911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
In this episode, our co-hosts discuss a recent proposal from NREMT that could affect certification requirements for providers at all levels
In this episode, our co-hosts break down bodycam video from the City of Dallas after a patient died while in police custody during a Dallas Fire-Rescue ambulance transport
In this episode, our co-hosts discuss host Chris Cebollero’s multi-year effort to create a universal reimbursement program for community paramedicine work
A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities
This is the third time Stacey Scheiner, a former volunteer EMT and certified nursing assistant, has helped parents through a successful home birth
Congresswoman Norma Torres, who previously worked as a 911 operator, wants to upgrade the status of 911 operators from clerical workers to first responders
Spokane Mayor David Condon vetoed an ordinance that would stop a countywide 911 integration by requiring dispatchers to only work with city police and firefighters
Spokane dispatchers may not be a part of a regionwide communications center following a decision to require them to work only with city public safety staff
The AR SAVES partnership established a broad hospital-based telehealth network and is testing first responder technologies to improve stroke response
Verizon seeks innovators to accelerate 5G technology development for first responders
The improvements come after Oneida County experienced several issues, such as when mice chewed through phone lines, causing Verizon customers not to be able to contact 911
When the unthinkable occurs, 911 operators are the first contact the public has with first responders
Norred, a 14-year veteran of the San Antonio Fire Department, helped Monica Pesek revive her unresponsive father after he suffered a stroke
The Brownsville Fire Department is working to get to the root problems behind 911 callers who frequently ask for assistance—as often as two to five times per week
How are these vehicles affecting the roads now, and how might EMS leverage this technology in the near future?
The additional modules include Trauma, Sepsis and Cardiac Arrest, allowing care team members to communicate about patients more efficiently
Seattle officials proposed a pilot program that would help responders deal with non-emergency calls and decrease response times
Alameda County EMT Tonya Powell said she often spends the majority of her shifts transporting people who don’t actually need an ambulance
John Harvey, who has a history of making hundreds of bogus calls for help, was jailed when he began asking bystanders to call for him instead
Savannah Lovell was awarded the Life Saving Award for her efforts in a 911 call about a fatal fire at an apartment complex
Lake County dispatchers said they get as many as 10 accidental calls from Apple Watches a day
Visitors stepping into the 911 Emergency Ops exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher
Yazoo County dispatcher Terrance Freeman allegedly helped another suspect rob one of his co-workers at gunpoint while she was working
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
Police are searching for a man who stole a Yazoo County dispatcher’s purse while she was on the job
Talina Moyer was awarded Call of the Week by an international organization after instructing a woman how to get out of her car as it was sinking into water
An early window decoration that said “help me” prompted Jay Thomas, a concerned neighbor, to call for help
A smaller vehicle operated by the Minneapolis Fire Department may begin responding to some health emergencies around downtown next year
Dispatcher Chris Clow helped the child figure out a difficult division problem after answering the call
Mobile 911 calls have been processed directly through the Barnstable Police Department’s new dispatch center, significantly reducing emergency response times
Improve access to care and triage less urgent calls for more efficient use of healthcare resources
Hussain Maqubool allegedly hit an EMT in the back of an ambulance after calling 911 and saying he was drunk
The new center boasts redundant power, communications, and heating and air conditioning systems, $18,000 worth of bulletproof glass and sleeping rooms for staff