911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
In this episode, our co-hosts discuss host Chris Cebollero’s multi-year effort to create a universal reimbursement program for community paramedicine work
Elevate safety for yourself, your team and the patient to a principle and the most important thing throughout the call
In this episode, our co-hosts reflect on the recent mass shootings in New York, Texas and Oklahoma and how providers should prepare to respond
Alameda County EMT Tonya Powell said she often spends the majority of her shifts transporting people who don’t actually need an ambulance
John Harvey, who has a history of making hundreds of bogus calls for help, was jailed when he began asking bystanders to call for him instead
Savannah Lovell was awarded the Life Saving Award for her efforts in a 911 call about a fatal fire at an apartment complex
Lake County dispatchers said they get as many as 10 accidental calls from Apple Watches a day
Visitors stepping into the 911 Emergency Ops exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher
Yazoo County dispatcher Terrance Freeman allegedly helped another suspect rob one of his co-workers at gunpoint while she was working
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
Police are searching for a man who stole a Yazoo County dispatcher’s purse while she was on the job
Talina Moyer was awarded Call of the Week by an international organization after instructing a woman how to get out of her car as it was sinking into water
An early window decoration that said “help me” prompted Jay Thomas, a concerned neighbor, to call for help
A smaller vehicle operated by the Minneapolis Fire Department may begin responding to some health emergencies around downtown next year
Dispatcher Chris Clow helped the child figure out a difficult division problem after answering the call
Mobile 911 calls have been processed directly through the Barnstable Police Department’s new dispatch center, significantly reducing emergency response times
Improve access to care and triage less urgent calls for more efficient use of healthcare resources
Hussain Maqubool allegedly hit an EMT in the back of an ambulance after calling 911 and saying he was drunk
The new center boasts redundant power, communications, and heating and air conditioning systems, $18,000 worth of bulletproof glass and sleeping rooms for staff
The initial goal of the program is to help reduce the patient’s reliance on the 911 system and emergency room
A quarter stick of dynamite exploded in her hand, leaving her at risk of losing one or more of her fingers and also causing severe injuries to her face
Newberry County Sheriff Lee Foster said when someone hits the button, it alerts police, paramedics, firefighters, school administrators and calls 911
To send a text, the user creates a new message and instead of using a contact or a phone number in the “to,” field, they simply type 911 and send
CRM strategies include a consensus among crew members and confirmed communications that make tasks more efficient
A down subject call occurs when the member of the public who calls dispatch is not willing or is unable to approach the unresponsive person
The Wichita Fire Department will test sending EMTs on “what some have called band aids and aspirin” medical calls, Mayor Jeff Longwell said
Beaufort County residents were unable to reach 911 via mobile devices last week after lightning struck a cellphone tower, causing an outage
Recent upgrades to the statewide 911 system now make it possible for people to text “911,” allowing those who cannot speak a way to connect with responders
New York City and 57 counties will receive a share of the grant to improve emergency response operations
Keith Guest and his family tried calling 911 for an hour and a half as they watched their $1.7 million home burn to the ground after it was struck by lightning
The State of 911 webinar will discuss how a new digital version of the NG911 Readiness Checklist will make it easier to use
Alex Schneider’s daughter, Arianna, called 911 for help after her father, who was stung by dozens of wasps, fell out of his chair and had trouble breathing
Shaunice Walker convinced a high school senior to change his mind about jumping into water to his death