911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
TikTok sensation Anna Muller shares how paramedics saved her life after she made a difficult 911 call
After extensive planning and training, the Long Beach IMR Pilot Program has launched to provide safe, timely and appropriate medical care to individuals in crisis
In this episode, our co-hosts touch on the topics of self-awareness and emotional intelligence, and suggest tips to help cope when individuals feel emotionally out of control
Three individuals were named 2018 Hooley Awards winners at the 10th annual ImageTrend Connect Conference on July 19
The watch also has built-in GPS that alerts responders or a designated contact to the patient’s exact location
School officials hope the class will equip students with better communication skills and the appropriate responses in various emergency situations
Cincinnati Councilwoman Amy Murray said the launch of Smart 911 “will be able to save lives”
Christian Hale and Kevin Slone hopped onto a moving train, only to call 911 when they were unable to get off
Five years has made a world of difference to first responders on the ground in Boston on race day
Over the next few years, the Regional Emergency Communications Center plans to spend millions of dollars on improvements to its space and technology
Paul Stiegler, OnStar’s medical director, spent more than three decades as a top-rated ER physician
The Charlotte Fire Department is using the alert system to help solve the problem of drivers not moving out of the way for fire trucks and ambulances
Two girls, 13 and 14, allegedly threw bricks, glasses and tables at a paramedic crew when they responded to a hoax call about a girl in cardiac arrest
Officials said the 13-year-old boy sometimes reported false emergencies, and just hung up in other calls
Alamance Central Communications staff members work hard to ensure that citizens who need help receive the assistance they need in a timely fashion
Augusta 911 director Daniel Dunlap said roughly half of the nearly 1,000 calls the center averages daily are non-emergency nuisances to dispatchers
From the first introduction in 1876 to present, EMS communications have evolved greatly. What are some of the most important milestones in dispatch history?
The upcoming operating system will automatically relay a caller’s location to dispatchers in an effort to “reduce emergency response times”
Halifax District Royal Canadian Mounted Police used the incident to remind parents to teach their children about when to call 911
Onslow County EMS’s community paramedicine program was recognized by the National Association of Counties for working with frequent callers to address their issues
The advent of computer-aided dispatch (CAD) allowed EMS to improve response times and communication with the public. Technology continues to improve, making CAD more comprehensive and first responders more effective.
Dispatcher Jessica Brooks and Yvens Carrenard bonded after Brooks stayed on the phone with Carrenard during the shooting until he could be rescued
Now prehospital providers can give patient health information and transport updates in real time
Senate Bill 833 would require local emergency officials to follow first-ever statewide standards for public warnings
The 911 landscape has changed as acts of mass violence and other multi-caller/multi-victim high-threat incidents begin to increase
The grand jury said the city should immediately resume using a software filter to weed out the most frequent callers
The 911 calls released by police reveal the surreal confusion on the ground during and after the massacre
A lawsuit claims an employee who found Gloria Fanning in “a state of distress” inside a float tank did not call 911, but called her boss instead
Dorothy Craig, 3, grabbed a cellphone after her mother passed out and fell unconscious on the floor
Announced in April, the feature allows riders to call 911 directly from the Uber app
“Dispatchers are now answering approximately 1,000 more calls per day. That’s about 1,000 more calls from seven years ago,” Mayor Mark Farrell said
Should the controversial merger go forward, the grant funds will help ease the cost of moving Grand Rapids dispatchers into the county dispatch center
Ashley Flores’ family filed a wrongful death claim against Los Angeles County and Sheriff Jim McDonnell, alleging that multiple 911 calls were misrouted
