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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

What’s in a name? From dispatchers to telecommunicators or “headset heroes,” social posts show appreciation for the “first, first responders”
Learn how Avive’s new AED & response system can improve systems of care
Cyber security strategists join the podcast to discuss the implications of a cyberattack on EMS infrastructure
City Manager Patrick Duhaney promised to have an action plan for the center by the end of the month and allowed funds for more staff and training
Officials said 911 centers are suffering because the New York government is diverting the monthly funds collected from the $1.20 fee into the state’s general fund
A new program was recently launched to reduce the strain on emergency services by redirecting certain medical calls to nurses
Harris County jurors on Wednesday found Crenshanda Williams guilty of interference with emergency telephone calls
County officials are investigating why an ambulance was dispatched for the second 911 call and not the first
Police said it is unclear whether or not the dispatcher will face disciplinary action
Councilmember Chris Seelbach plans to introduce legislation that would merge the city’s 911 center with the county after a dying teen could not be located
The button will dial 911 in the case of an emergency as part of the company’s initiative to increase safety for riders
Officials pledged to find out what went wrong in the death of a teen who became trapped by a minivan seat and was found dead about six hours after calling 911
Dispatcher Stacie Rosedale met Kaylessie St. Martin, whose parents were instructed by Rosedale over the phone on how to deliver her on a bathroom floor
Marion County 911 and the Hannibal public school district are teaming up to access any of the security cameras in operation throughout the school district
Tucson Collaborative Community Care aims to decrease transports for people with chronic issues by sending a crew of two firefighters, a paramedic and a social worker
FirstNet Association was created to “bridge the gap” between responders and network engineers who are working to increase efficiency
The private core is the centerpiece of expanded products and services that are designed to enhance the company’s 4G LTE network for public safety
Carla Grant said an overdosing pregnant woman should have been left to rot and a family who lost their son in a crash should have lost everything
Sen. Troy Carter said his bill is a “life-saving opportunity” that would require 911 dispatchers to receive training to deliver CPR instructions to callers
A recent statewide study said the system is antiquated, poorly funded and understaffed, with 16 counties left without a 911 operator
“The launch of the network core comes a year into the FirstNet public-private partnership” FirstNet Senior Vice President Chris Sambar said
The mayor’s office said a “limited breach” occurred, forcing callers to relay information to dispatchers manually
Dispatchers will now wait three minutes instead of five after alerting a crew before paging the department again
The Phoenix Fire Department’s dispatchers duties were almost put to a “screeching halt” after a TV station put a live feed of the cat online
Officials said firefighters were not allowed on the scene of the bombing for over two hours because they were “out of the loop” about the status of the scene
The move could save money, boost response times and improve coordination during wildfires
It will be a challenge to find a replacement, state officials said, but they are working on it
Sirens could be heard blaring behind several frantic callers moments after the 950-ton structure fell into traffic
Nashville Fire Department officials voiced their concerns and said they “actually deal with having shortfalls” due to low staff numbers
VA patient Robin Harrison said she waited two hours with debilitating stomach cramps before calling 911