911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
While chaotic situations can turn many things upside down, they can provide an opportunity to reflect on current processes
Our co-hosts dissect Editor-in-Chief Kerri Hatt’s recent article on fentanyl exposure based on her conversation with Simon Taxel, NRP, BA, crew chief and public safety diver with the Pittsburgh Bureau of EMS
What’s in a name? From dispatchers to telecommunicators or “headset heroes,” social posts show appreciation for the “first, first responders”
Instead of sending an ambulance to every call, nurses will find out more about the patient and figure out a better alternative for them
Dispatchers were able to quickly figure out exactly where Joshua’s grandmother was thanks to a new system
Jason Gorham said he waited about 30 minutes as dispatchers transferred him repeatedly between several agencies in two states
By sending only ambulances to low-priority calls, the Chula Vista Fire Department believes it can respond to high-priority calls faster
Officials said an EMS crew was dispatched to an apartment complex for a lift assist and received a key, but it was for the wrong apartment
Brad Saddler was indicted on charges of second-degree official misconduct after being accused of sharing a recording of a call about a weapon in a vehicle
Hillsborough County Sheriff’s Office 911 center head Brad Herron said “abuse of a 911 call can take a 911 operator offline for anywhere between five and 10 minutes”
Officials said the synthetic drug K2 is “a huge problem,” with calls for issues with the drug sometimes surpassing opioid overdose calls
A plan was heard by city officials that listed reforms such as creating a training team and aiming to answer 90 percent of calls in less than 10 seconds
Gov. Bill Walker had sought $9.5 million in the annual capital budget to pay for the first phase of a 911 upgrade in an effort to improve emergency response times
“Individuals have used Cambria County radio frequency to transmit false information while posing as police officers,” District Attorney Kelly Callihan said
City Manager Patrick Duhaney promised to have an action plan for the center by the end of the month and allowed funds for more staff and training
Officials said 911 centers are suffering because the New York government is diverting the monthly funds collected from the $1.20 fee into the state’s general fund
A new program was recently launched to reduce the strain on emergency services by redirecting certain medical calls to nurses
Harris County jurors on Wednesday found Crenshanda Williams guilty of interference with emergency telephone calls
County officials are investigating why an ambulance was dispatched for the second 911 call and not the first
Police said it is unclear whether or not the dispatcher will face disciplinary action
Councilmember Chris Seelbach plans to introduce legislation that would merge the city’s 911 center with the county after a dying teen could not be located
The button will dial 911 in the case of an emergency as part of the company’s initiative to increase safety for riders
Officials pledged to find out what went wrong in the death of a teen who became trapped by a minivan seat and was found dead about six hours after calling 911
Dispatcher Stacie Rosedale met Kaylessie St. Martin, whose parents were instructed by Rosedale over the phone on how to deliver her on a bathroom floor
Marion County 911 and the Hannibal public school district are teaming up to access any of the security cameras in operation throughout the school district
Tucson Collaborative Community Care aims to decrease transports for people with chronic issues by sending a crew of two firefighters, a paramedic and a social worker
FirstNet Association was created to “bridge the gap” between responders and network engineers who are working to increase efficiency
The private core is the centerpiece of expanded products and services that are designed to enhance the company’s 4G LTE network for public safety
Carla Grant said an overdosing pregnant woman should have been left to rot and a family who lost their son in a crash should have lost everything
Sen. Troy Carter said his bill is a “life-saving opportunity” that would require 911 dispatchers to receive training to deliver CPR instructions to callers
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