911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
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Through nearly two years of pandemic, the HEMS industry has been hit hard but proven resilient
Boston-based Cataldo Ambulance’s Ron Quaranto discusses leading a large EMS organization through the pandemic, recruitment and retention, and vaccine mandates
“It is unconscionable that some states divert fees collected for... 911 communications capabilities to unrelated purposes.” Commissioner Michael O’Rielly said
The calls shed some light on the terror inside Marjory Stoneman Douglas High School during the shooting, in which 17 people were killed
Mayor Lovely Warren said the dispatchers did not contact the fire department dive team after several 911 callers reported a boy walking on a bridge
Dispatcher Chris Damkot used the Medical Priority Dispatch System to instruct Sharon Zielke’s boyfriend on how to perform CPR on her
A former dispatcher for York County 911 said “it was normal for people to fall asleep” due to mandated overtime and short breaks
A sense of order begins to emerge among the Broward dispatchers and they start giving instructions on keeping the students safe
Sok Yi called dispatchers four times because someone threw away his clam chowder and another time to complain about the misdemeanor summons
Jenna Bixby was on her way to work when a man, who was driving the wrong way while intoxicated, slammed head-on into her car
Former Cincinnati Dispatcher Elizabeth Christenson said City Manager Harry Black’s management of the 911 center “poses a threat” to public safety
IAFC, Esri and the Intermedix Preparedness Division are teaming up to build the new software that better tracks emergency resources when mutual aid is required
The Pinellas County dispatch center is considering patching minor emergency calls to nurse practitioners
San Antonio Police Department Chief William McManus read real 911 calls in the style of Jimmy Kimmel’s “Celebrities Read Mean Tweets”
Jennifer Hoffman was named Telecommunicator of the Year for helping 5-year-old Jaylee relay her address when she called 911
An investigation was launched after reports claim that refurbishment engineers are overwhelming dispatchers with accidental 911 calls
911 dispatcher Jenna Bixby died after retired minister Richard Shaka hit her vehicle while driving the wrong way down the road
The tech company allowed several U.S. 911 centers to use their data to pinpoint a caller’s location
Anyone who dials 911 can reach emergency responders, even if the phone typically requires someone to dial “9'’ or another digit to reach an outside line
Miha Sumi’s fatal fall from Mount Hood fall was witnessed by nearly a half-dozen other climbers who called 911 as they watched helplessly
In the 50+ years since its inception, 911 emergency response has evolved into an advanced framework helping others
Diane Barnett said she saw potential in her German shepherd, so she’s now funding his training to be an official therapy dog
On the 50th anniversary of the first 911 call, we remember the most creative ways emergency departments have reminded the public when (and when not) to contact them
With 50 years of emergency calls made nationwide, there are bound to be some callers who don’t quite know how to use the system
Walnut Creek Police are urging Apple Watch users to be more careful and review how the feature works
Authorities helped control traffic after Joseph Cooper said he lost control of his car on the highway
The FCC is seeking to prevent states from using the funds to pay for other government services
The bill that ensures that multi-line phone systems have direct access to 911 was created after a woman died after attempts to call 911 from a hotel room failed
The county said the Computer Aided Dispatch system uses “a graphic user interface which enables our users to more efficiently enter and retrieve information”
Officials said the virus slowed computers down and limited access, but personal data was not believed to be compromised
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- FCC fines two companies for multi-state 911 outage
- Former Seattle 911 manager says he warned city about deadly dispatch problem
- Lawsuit: 911 dispatcher failed to send ambulance after yak attacked Ore. man
- Calif. city firefighters may stop responding to low-priority 911 calls
- Conn. man calls 911 after standoff with aggressive cat