911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Including dispatchers in debriefings for major events can help them achieve maximum emotional recovery
Changing just one of many variables that impact EMS response to 911 calls points to the complexity of changing average response times
A Crisis Car pilot program is pairing three disciplines: police, mental health and EMS to respond to behavioral emergencies
The unidentified guests asked a dispatcher if a police officer could help them get to the wedding on time, as they were running late
A complicated 911 call involving a translator, third-party caller and multiple dispatchers captured the futile efforts to revive a 12-year-old boy
Maranda Hanson and her colleague handled the “hundreds of calls” that poured in after a student opened fire at Marshall County High School
EMS providers refused to come to the aid of a man who was shot 16 times because he had crossed just over a city border in his car, video shows
The mother of four said she had no money or food and 911 was the only number she could call because she no longer had phone service
Communication problems, especially reliability and interoperability, are widespread and complicate preparedness, training and response
Even as the homeless crisis has reshaped politics of the city and region, 911 has not evolved to cope with the scale of the problem, city leaders say
Joanne Borgel’s colleagues say she dedicated herself to building up York County Control at a time when no one even knew what 911 was
Ashley Holtzlander used veteran firefighter-paramedic Gary Conner’s cellphone to locate him after his daughter said he was “somewhere between Wisconsin and Florida”
The report is an important resource in improving emergency communications systems
Apple said they are adopting Advanced Mobile Location, a precise way for the phone to report the location of the caller to dispatchers
William Rutger, 61, was arrested after making an allegedly alcohol-related 911 call twice
The boy said he was “very sorry” for the prank and recognized that it was “a really bad idea”
Police Chief Susan Ballard said around 2,500 callers were not able to get through after the false alert of an impending missile attack
National Association of State 911 Administrators executive director Evelyn Bailey said the locator system is not always reliable
Tyler Barriss was charged with involuntary manslaughter and giving false alarm and interference with a law enforcement officer
The new Memphis 911 call center includes added comfort for dispatchers, as well as the ability to see real-time statistics
The new system, Next Generation 911, will allow people to send emergency information as if they are posting to social media
A potential law would waive the requirement that public safety dispatchers be residents of the county for at least one year before they are hired
Deputies found the girl and a younger boy home with an aggressive dog and a shotgun within reach
A woman in Calgary was targeted by Tyler Barriss “because of her online persona,” cops said in a press release
Six mental health professionals now provide help that officers cannot, and often refer people to outpatient treatment
They will award up to $125,000 for the top seven designs that create a concept for a first responder heads-up display
Health officials said fewer ambulances are available to respond to emergencies due to a significant increase in calls
A man was shot after a prankster called 911 last week with a fake story about a shooting and kidnapping
When the dispatcher asked Michael Lester where he was, he said, “I’m too drunk. I don’t know where I’m at”
Connie Britton, who starred on “Friday Night Lights,” plays 911 operator Abby Clark on the new Fox series
Officials said dispatchers handled three to four times their normal call volume as an unprecedented ice storm struck
A man was shot after a prankster called 911 last week with a fake story about a shooting and kidnapping
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