Officials: Apple Watch 911 feature is increasing accidental calls

Walnut Creek Police are urging Apple Watch users to be more careful and review how the feature works

By EMS1 Staff

WALNUT CREEK, Calif. — A police department is urging the community to be more careful with their Apple Watches after seeing an increase in accidental 911 calls.

A recent Facebook post by Walnut Creek Police said the department has seen an “uptick in accidental 911 calls from Apple Watches.”

“We find many calls occur when someone is setting up their watch or when the hand/wrist is bent and pressing on the side button,” the department said. “Please review how this feature works and be careful not to activate the feature in error.”

The department added that if an accidental call is made, then the caller should inform the dispatcher it was a mistake instead of hanging up.


We here at Walnut Creek Dispatch love technology just as much as the next guy...however we’ve seen an uptick in...

Posted by Walnut Creek Police Department on Thursday, February 1, 2018


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