911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Boston-based Cataldo Ambulance’s Ron Quaranto discusses leading a large EMS organization through the pandemic, recruitment and retention, and vaccine mandates
Including dispatchers in debriefings for major events can help them achieve maximum emotional recovery
Changing just one of many variables that impact EMS response to 911 calls points to the complexity of changing average response times
Apple said they are adopting Advanced Mobile Location, a precise way for the phone to report the location of the caller to dispatchers
William Rutger, 61, was arrested after making an allegedly alcohol-related 911 call twice
The boy said he was “very sorry” for the prank and recognized that it was “a really bad idea”
Police Chief Susan Ballard said around 2,500 callers were not able to get through after the false alert of an impending missile attack
National Association of State 911 Administrators executive director Evelyn Bailey said the locator system is not always reliable
Tyler Barriss was charged with involuntary manslaughter and giving false alarm and interference with a law enforcement officer
The new Memphis 911 call center includes added comfort for dispatchers, as well as the ability to see real-time statistics
The new system, Next Generation 911, will allow people to send emergency information as if they are posting to social media
A potential law would waive the requirement that public safety dispatchers be residents of the county for at least one year before they are hired
Deputies found the girl and a younger boy home with an aggressive dog and a shotgun within reach
A woman in Calgary was targeted by Tyler Barriss “because of her online persona,” cops said in a press release
Six mental health professionals now provide help that officers cannot, and often refer people to outpatient treatment
They will award up to $125,000 for the top seven designs that create a concept for a first responder heads-up display
Health officials said fewer ambulances are available to respond to emergencies due to a significant increase in calls
A man was shot after a prankster called 911 last week with a fake story about a shooting and kidnapping
When the dispatcher asked Michael Lester where he was, he said, “I’m too drunk. I don’t know where I’m at”
Connie Britton, who starred on “Friday Night Lights,” plays 911 operator Abby Clark on the new Fox series
Officials said dispatchers handled three to four times their normal call volume as an unprecedented ice storm struck
A man was shot after a prankster called 911 last week with a fake story about a shooting and kidnapping
FirstNet opt-in states now include all 50 states, two territories and Washington, D.C., expanding first responder wireless broadband network access
Calls from the train’s riders, freeway motorists and witnesses flooded the dispatch center as desperate voices explained a widespread disaster
Nelson Agosto called 911 to complain about the clams, and once again after he forgot the non-emergency phone number the dispatcher gave him
The 911 center’s staff mounted a full-on takeover of the Lamantia family’s Christmas, buying presents for the family of seven that is living in a hotel
In audio released from the call, a crew member tells a dispatcher what is going on while other members can be heard radioing for help
Dispatchers were not able to access their computers while taking emergency calls for 30 minutes
TyLon Pittman, 5, took action to prevent the Grinch from stealing his Christmas
While Assistant Attorney General Lori Chavez described the 911 call fee as “excessive,” Rio Rancho City Attorney Gregory Lauer said that it might be insufficient in some cases
Officials said there are multiple factors, such as an aging population, but emergency personnel are trying to pin the reason down further
One caller can be heard saying “there’s fire everywhere” when describing the fatal plane crash that occurred in July
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