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EMS Management

The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.

Matt Zavadsky on performance measure recommendations that prioritize quality over response times
“I’m passionate about my job, but the pace is becoming unmanageable”
A 536-pound bedridden man questions why emergency staff can’t transport him to doctor’s appointments
Modern research is dispelling treatment misconceptions and out-of-date practices that are limiting the standard of care
OSHA said that it opened a case looking into conditions at Brewster Ambulance after receiving a complaint about conditions affecting employee health and safety
What will you do to improve prehospital medicine and your community?
A public safety coordinated operations management platform allows agencies to achieve coordinated multi-dimensional information flow
Building a strong EMS team requires open communication and conflict resolution mediation when necessary
Our co-hosts discuss transitioning volunteer responders to certified EMTs and the challenges associated with the change
Our co-hosts discuss how we can create a safe environment for everyone in the EMS career field
A chaplain for Allina EMS shares his strategies for approaching colleagues after a difficult call to open the lines of communication
Host Chris Cebollero sits down with three veteran fire, EMS and police experts to better understand the communication issues and challenges facing responders
EMS providers refused to come to the aid of a man who was shot 16 times because he had crossed just over a city border in his car, video shows
The team will meet twice a month to discuss how to streamline the town’s services to aid those who are in need
Communication problems, especially reliability and interoperability, are widespread and complicate preparedness, training and response
Three Just Culture behavior categories provide a launching point for action steps and EMS quality improvement
Even as the homeless crisis has reshaped politics of the city and region, 911 has not evolved to cope with the scale of the problem, city leaders say
Selecting the wrong candidates as FTOs or undermining their authority results in ineffective paramedic training, impacting turnover, quality of care and job performance
“My people are saying they’re exhausted,” Private Koenigseker said. “We are running in just an incredibly high volume of runs”
Legislation would put local fire departments with EMS services on par with other ambulance providers
The “public safety president” can use the bully pulpit to do much, much more for EMS and other public safety personnel
A full day pre-conference was dedicated to providing meaningful tools that NAEMSP Annual Meeting attendees could apply at their home agencies
Police Chief Susan Ballard said around 2,500 callers were not able to get through after the false alert of an impending missile attack
Crews transported 2,211 patients in one day, which exceeds the amount of patients usually transported during disaster situations
Of the 836 transient-related calls the fire department responded to, 95 percent were for medical reasons such as drug overdoses and alcohol-related issues
The new Memphis 911 call center includes added comfort for dispatchers, as well as the ability to see real-time statistics
A veteran EMS leader shares some of the most valuable leadership lessons he has learned in more than four decades of serving patients, communities and the profession
Does your agency’s quality assurance program practice the principles of Just Culture and learn from errors to influence improvement?
Officials said the public safety model of first responders acting as firefighters, police officers and EMS providers helps decrease response times
EMS can be a major player in clinical medicine, operational delivery and healthcare changes, decreasing morbidity and mortality
“In many cases ... it’s taking greater than 30 minutes, sometimes 40 minutes plus, to get an ambulance to members within our communities,” Ann Smith said
Separating community health care and 911 response will help distinguish EMS as first responders