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EMS Management

The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.

At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Those hired will serve as station supervisors for Carroll County as part of a collaboration with volunteer leaders, said Director and Chief Michael Robinson Sr.
Why right-sizing EMS response is crucial to increasing pay and improving work-life balance
“I feel great about the opportunity to serve New York City in this way,” said Michael Fields, former deputy assistant chief of EMS Operations
Both extrinsic and intrinsic motivation are critical for keeping team members involved and prepared for the challenges they face
The Hammond Fire Department has made an average of 15 runs per day to the hospital’s emergency room in the last five years
In his letter, Doug Dick, Superior Ambulance’s leader, threatened to add charges for calls and to stop responding in towns that do not pay more
“She has broken multiple glass ceilings in her career,” Commissioner Laura Kavanagh said, praising Lillian Bonsignore for her leadership through hard times
Hamden Mayor Lauren Garrett said wants to be sure company changes and that she asked the fire chief to tell members to speak up if they witness misconduct
Join Fitch & Associates, EMS1 and EMS Survey Team to examine the perceptions and experiences of EMS providers across the country
How solving peoples’ problems creates value in community building
For the most part, we generally like to be led by those whom we admire, respect and have confidence in
“I really want to make sure that this never happens to another female because I know how hard it has been,” said EMT Anna Broggi, who is suing
Our cohosts are joined by Jeff Hensley, emergency manager for MedTrust Medical Transport in South Carolina, to discuss the position
Learn more about how much can be recouped from suspended payments and how to take advantage of the appeal process
In a recent trial, Colorado’s South Metro Fire Rescue department found prehospital ultrasound had a substantial impact on decision making and patient management
Can you have transparency without honesty and communication?
In this tip, risk management expert Gordon Graham highlights the essential component needed for effective communication
Processing trauma is more complicated than we think
Three outdated paradigms holding EMS back
EMS leaders and rising leaders respond with concrete steps to improve recruitment, retention, wellness, safety, etc.
Translating data into information, and information into action
Judgment is sometimes a matter of life or death, but it is also a matter of professional credibility
There is a lot EMS leaders and organizations can learn from TikTok’s favorite baseball team
By listener request, Inside EMS cohosts Chris Cebollero and Kelly Grayson tackle the topic of resiliency; submit your topic requests to theshow@ems1.com
She joined the department in 2014, was named first deputy commissioner, and recently has been serving as acting commissioner
The Washington County Board of Supervisors held closed-door sessions about personnel and management issues
Ken Bouvier, NREMT, offers low-cost tools and tips to improve incident command responses to emergencies
A surge of viral infections is increasing pediatric hospitalizations and transports
Learn how agencies have overcome obstacles to innovate and improve clinical, financial and operational elements in their systems
A more diverse EMS workforce provides more equitable care