EMS Management
The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.
Lessons from a Florida chief’s message to grieving members
Alan Cowen, fire deputy chief (ret.) Los Angeles City Fire Department, reflects on leadership lessons
From avoiding critical errors to fostering trust, discover 5 actionable strategies to master active listening to deliver better care
Stewart’s Ambulance Service’s employee stock ownership plan would give shares to employees after working at the company for a certain length of time
The plaintiffs are seeking backpay, monetary penalties, damages and attorney costs from Pickaway Plains Ambulance Service
Robbie MacCue and Lisa Giruzzi share the importance of emotional intelligence and the ability to communicate at all levels
In this episode, our co-hosts are joined by the EMS Leadership Academy founders for a discussion on what makes a great leader
The transition from shift work to desk work typically brings a more sedentary lifestyle that needs to be actively resisted
AMR’s award-winning earn-while-you-learn programs allow previously untrained candidates to became certified as EMTs in 12 weeks
Pope County EMS will also respond to Russellville calls; “we’re a partnership,” Fire Chief Kirk Slone said
Poor decisions impact the public trust in the agency and the profession
Clinical psychologist Rachelle Zemlok, a firefighter spouse, emphasizes the role first responder families play in career decisions
Chief Paramedic Mark Lockhart shares the 9-month process Durham EMS underwent to significantly increase EMS salaries
AmbuServe’s Melissa Harris discusses EMS staffing and leadership challenges
Elverson-Honey Brook Area EMS fired Jason McCully, who admitted to owning a toiletry bag containing a camera that was found in the restroom
The NREMT Chair gives a behind-the-scenes look at the comment period and talks transparency
Do you want someone that is tired and angry on the front lines representing your department?
EMS agencies focus on patient care, but customer service is equally important
EMS leaders should set clear expectations for everyone, which must be communicated and upheld
EMS educator proposes a system that includes recognition for certified and degreed paramedics alike to overcome staffing crisis
New opportunities for EMS providers means agencies must be willing to address pay, morale and poor leadership
Download this EMS1 online training systems buying guide to learn key steps for product selection, purchasing and implementation
Learn to ask for and accept help when needed, even after years of believing you have mastered your craft
Reframing emergencies, and what constitutes a “good” call is essential to preventing paramedic disillusionment
City administrators in Miami County are concerned about increased staffing and cost issues in EMS and fire operations
Our co-hosts are joined by the executive director to discuss what systems will look like in the future, and how we should think about the role of providers
A focus on injury prevention, psychological first aid and financial solvency has big implications for health, happiness and finances
They are certainly worth saving, but EMS needs to stop sounding the alarm and look for internal solutions
While every situation is different, most people are more receptive to a sympathetic approach than an authoritative command
Steve Grau; Brett Lyle; Scott Moore, JD, MBA; and Mike Poynter share strategies to compete for caregivers in a post-pandemic world
Lakewood EMS’ STEADI initiative aims to reduce the number of calls related to senior citizen falls
Performance improvement expert David M. Williams, PhD, shares how to find and deploy meaningful benchmarks that contribute to overall system improvement
3,213 EMS providers speak up about job satisfaction, effective leadership, safety and innovation in the EMS Trend Survey