911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Learn how innovations are being made in treating respiratory emergencies
Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
This year’s strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Can police, fire and EMS overcome the challenges we faced in the 2010s to prosper in the 2020s?
The service was fined $2,000 for failing to respond to four medical calls in October
UMC Health System held a groundbreaking ceremony for the new facilities, which are expected to open next year
Federal regulators are setting up the suicide prevention hotline, which will be reachable by dialing 988
LifeCare Alliance receives referrals from fire departments and healthcare providers to assist frequent 911 callers with basic needs
The center has increased its staff by 50% and dispatchers say they are experiencing less stress
One fire chief said the new system gives wrong directions for about one call per month
The program connects frequent 911 callers with social workers to address unmet needs and prevent repeat calls
Rapid restoration of blood flow is the most critical determiner of functional brain survival
In the coming years, EMS will be engaged in even more efforts to triage patients in the field to route them to the most appropriate hospitals
The city’s mayor said options include opting out of EMS services or cutting other services unless changes to funding or the county EMS system are made
Students will get hands-on career development experience while providing support to first responders
The app sends out an alert to people within a 10-mile radius when a shooting is occurring
Police say the man was given several warnings after calling 911 to chat with dispatchers
The California firefighters said they were able to respond immediately after the PulsePoint app alerted them to the injured woman
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
The county is inviting residents to sign up and provide information that would be useful to first responders in an emergency
The pilot program seeks to help provide community members with access to healthcare and social support before emergencies arise
Officials say they are seeing more emergency calls in Spanish and Burmese, and that translation services can interpret up to 150 different languages
A state law passed in 2015 required the county to cut 50 percent of its 911 centers by 2016
Prior to the Tuesday resolution, dispatchers were designated as clerical staff
The caller said a recording played over the phone as he tried to help a neighbor having a stroke
An EMS social worker describes how a new program in Texas is serving patients while decreasing 911 calls
“We don’t have an option of operating below a certain level ... we must fill the seat. Our overtime has exploded,” Scott Campbell, director of public safety, said
Nick Hutton, a sixth-grader, called 911 when he noticed his great-grandmother had slurred speech and a drooping face
A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale
Police say the 38-year-old Bronx woman averaged 100 false alarms per day that emergency personnel were forced to respond to
The service was expected to launch in early 2018, and delays have put deaf and disabled residents in danger, advocates say
Ira Younger called for help after his grandmother passed out and hit her head on the kitchen floor while making him a snack
