911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
The benefits of 5G are not limited to wireless phone use
Learn how MedStar made the jump to an on-demand subscription service that utilizes MIH/CP clinicians
Learn how innovations are being made in treating respiratory emergencies
Focused on the effects of the load brought home by telecommunicators, this study outlines perceived changes family members of dispatchers notice during their tenure in the profession
Reigniting passion for the job, setting a good example and focusing on people can help your center thrive.
A paramedic and whistleblower called the commissioner’s order a “cover-up” amidst ongoing response time problems
Mineral County 911 also hopes to implement text-to-911 services within the next eight months
Firefighters and police searched the caller’s apartment complex for 45 minutes, a few hours before he was found dead by his roommate
Virginia research project highlights possible solutions for filling hiring and knowledge gaps
The mother of five told the dispatcher she didn’t have a way to feed her 6-week-old infant
A new team consisting of a nurse practitioner and a social services worker responds to certain 911 calls for medical issues
An Atlanta worker died after the emergency call was bounced between two ambulance services during a 30 minute span
Frequent outages involving a local telecom provider have spurred dozens of complaints
The vast majority of respondents to the NHTSA survey said they considered EMS to be an essential government service
Arapahoe County dispatchers will now receive higher pay and better access to mental healthcare
Officials said the woman sustained severe injuries to both hands and all of her fingers
Six tips for using social media for disaster communications
Under a new pilot program, a security division officer will respond to calls about seemingly unconscious people, instead of fire and ambulance personnel
Officials said the response to the crash that killed two young children may have been delayed due to confusion over the pond’s location
Luzerne County signed a contract with Motorola Solutions Inc. to order more than 3,000 radios to replace the old analog system
The city is asking a judge to reverse the decision of an arbitrator that reinstated the firefighter, who is facing felony charges
Officials say there will be mandatory overtime and ramping up of recruit training after 10 employees left following an incident involving alcoholic egg nog
The guidelines urge early notification of first responders if patients have possible symptoms of the virus
The ambulance assigned to handle non-emergency calls has reduced emergency call volume and increased revenue for the county’s EMS
Highlands County Paramedic Kerry Harris, who retired after 30 years, was surprised by his father during his last shift
Police said dozens of non-emergency calls poured in within 10 minutes of the 4.6 magnitude quake
Officials said about one-fifth of Xenia’s ambulance calls come from senior living facilities, often for non-emergencies
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials said all four fabricated calls prompted a “heavy response” from fire, EMS and law enforcement personnel
The man faces a felony charge of disrupting public service after authorities say he made several 911 calls for no reason
Mental health advocates said the shortened hotline number will save lives and reduce stigma, but must be sustained with proper resources
The county’s 911 calls rose by more than 2,500 in 2019 and officials hope to follow the example of another county that successfully reduced calls
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