Utah mother calls 911 to request baby formula

The mother of five told the dispatcher she didn’t have a way to feed her 6-week-old infant


By Laura French

ALPINE, Utah — A mother in Utah called 911 last month to request formula for her newborn baby.

Shannon Bird told KSL TV she called in the middle of the night because she couldn’t figure out how to feed her 6-week-old after finding herself unable to produce breast milk.

“I’ve been calling my neighbors and no one will answer,” Bird told the dispatcher. “I’ve never been in this predicament before. My milk just literally dried out. This is my fifth kid and this has never happened.”

Bird said she normally breastfeeds and didn’t have any formula in her home. With her baby screaming, her husband out of town, her four other children sleeping and no one in her neighborhood available to help, she decided to make the emergency call.

Lone Peak Police Department officers responded, initially picking up a gallon of regular milk at the convenience store before being told the baby needed formula.

Officers Brett Wagstaff and Konner Gabbitas then went to Walmart, where Wagstaff picked up the same formula he fed his daughter when she was a baby.

Lone Peak Police Public Information Officer Dave Ventrano praised the officers’ actions.

“Most of us, we got on this job to help people, and this was an example of helping out a mother that was in need,” Ventrano said.

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