911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
Key findings from the Verizon Frontline Public Safety Communications survey
Learn how the Philadelphia Fire Department redefined service delivery, funding and success
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
Band employee jumps in a swamp to assist with cardiac arrest
MD Ally allows first responders to conserve resources by triaging non-emergency patients to virtual care
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
“It’s crazy,” a dispatch supervisor said about the bizarre call
The unit will be composed of a police officer, a paramedic, a behavioral health caseworker and a social worker
Astro, a pit bull mix, led a stranger to his owner who had suffered a medical emergency
Truckee Meadows Fire & Rescue (Nev.) dispatchers were presented with a woodwork flag in honor of Public Safety Telecommunicators Week
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
Rockford dispatchers were taught to catch the signs early to notify EMS providers and police
The expanding Health One program provides on-scene care to those experiencing mental illness, homelessness and chronic health problems
Rep. Norma Torres, a former LAPD dispatcher, advocate Sarah Weston and public safety training consultant Kim Turner will discuss issues related to the profession
Paying homage to our heroes in headsets during National Public Safety Telecommunicators Week
While celebrities should be treated just like any other patient, there are unique privacy and media challenges to consider
Medshore Ambulance officials explained how it’s addressed problems that delayed response to a stroke call at a councilwoman’s house
A report found 30% of 911 calls were put on hold last year, but Dispatch Manager Maureen Ramsey said the problem goes even deeper
Delivering out-of-hospital care in rural and remote environments poses unique challenges, including distance, time to care and other barriers to access
The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent
The consultants’ report echoes recommendations made in 2008 when Stark County had 10 dispatch centers
In a crossover post, Behavioral Psychologist Dr. Denise Dudley joins host Chris Cebollero to discuss corrective feedback for managing different personality types
Public safety communications officials called the change “historic” and the result of “many years of hard work”
The bill, which would also allow parents to call 911 to surrender a child, is headed to Gov. Eric Holcomb’s desk
Minneapolis-area 911 officials are hoping to avoid problems that hampered responses to riots last year
The bill would provide $15 billion to update the nation’s 911 infrastructure
Collaboration between EMS and receiving facilities has not only allowed medics to be part of the overall care team – it’s also given them a place in the continuum of care
Past Fire Chief and current Emergency Management Director Mike Myers will oversee changes in financial planning, hiring and non-emergency call diversion
The 911 operator and EMT says he was placed on limited duty after being prescribed medical marijuana for Crohn’s disease
Firefighters struggled to maneuver apparatus and calls were made to deliver sand and kitty litter for the roads
