How agencies honored National Public Safety Telecommunicators Week 2021
The "first first responders" were honored with special events, social media highlights and the "Tree of Life" campaign
By Laura French
This year's National Public Safety Telecommunicators Week was celebrated by agencies across the country this week to honor the service and dedication of the nation's "first first responders."
Beginning on April 11, agencies from every section of the public safety community flooded social media with the "thin gold line" and highlighted the dispatchers and 911 operators who offer the crucial first lifeline in any emergency. Fire, EMS and law enforcement agencies shared photos of their "headset heroes" to shine a light on the achievements of first responders who aren't usually in the public's view.
Photos of our Wenatchee Communications Officers. Got Laura, Mayra & Nick to turn around & show off those great smiles. Renee & Mandy are holding the beautiful hand made flag. Finally, one of the many bags filled with treats. #NationalPublicSafetyTelecommunicatorsWeek pic.twitter.com/0I0fLF3GJn— Trooper John Bryant (@wspd6pio) April 13, 2021
AFMA would like to thank our dedicated dispatchers during #telecommunicatorsweek ! Thank you for guiding and protecting us as we partner to protect the communities we serve. #DISPATCHERS #goldline pic.twitter.com/CmLrrz14zk— AZ Fire & Medical (@AZFireAuthority) April 14, 2021
We are thankful to our @slc911 team every day but especially today for all they do to keep our @slcfire 👨🚒 safe! Oh and they earned Communications Center of the Year - NBD. Happy #NationalPublicSafetyTelecommunicatorsWeek! pic.twitter.com/XHFrRBDXsx— Chief Karl Lieb, SLC Fire (@ChiefLieb) April 13, 2021
To further highlight the impact of public safety telecommunications, multiple 911 agencies and groups promoted the 911 Telecommunicator Tree of Life campaign, which accepts submissions of stories demonstrating the difference telecommunicators have made in their communities. The Tree of Life is an ongoing project that adds on "leaves" representing commended dispatchers every month, and was organized through a collaboration between the Next Generation 911 Institute, the Association of Public-Safety Communications Officials (APCO0, the National Emergency Number Association (NENA), the National Association of State 911 Administrators (NASNA), the U.S. Department of Defense and the National 911 Office.
See more examples of how agencies recognized National Public Safety Telecommunicators Week 2021 below:
We are super proud to honor our emergency dispatchers today with this woodwork American Flag. Thin yellow line represents dispatchers. 🇺🇸#PublicSafetyTelecommunicatorsWeek #dispatchers pic.twitter.com/rjbu1sA2l8— Truckee Meadows Fire & Rescue (@TMFPD) April 14, 2021
Our communications center received a great addition today just in time for #TelecommunicatorsWeek! Our members will see this every time they go upstairs to take 911 calls and help serve our community. We are so happy with how this turned out! pic.twitter.com/TQK3rWRUEP— Kissimmee Police (@kissimmeepolice) April 13, 2021
This week is #TelecommunicatorsWeek! We'll be highlighting the work of some of Georgia's telecommunicators. First is Raven McMinn of Camden County 911. Recently, Raven received a Life Saving Award after deescalating a situation with a caller that was planning to take their life. pic.twitter.com/PkOiZ0jfn9— Georgia EM&HS (@GeorgiaEMAHS) April 12, 2021
Last year, our Communications Center processed 92,122 incoming phone calls while entering and dispatching 44,500 calls for service. Thanks Clawson FD and Troy FD for dropping off these snacks to recognize their efforts! 👍 #PublicSafetyTelecommunicatorsWeek pic.twitter.com/0N1Cg5140Y— Troy Police Department (@TroyMI_Police) April 14, 2021
It’s also #PublicSafetyTelecommunicatorsWeek and our dispatchers deserve so much love!— Cedar Park Police (@CedarParkPD) April 12, 2021
These are the true first responders who keep a calm voice during the chaos.
To celebrate, each day is a different theme this week!
🤠Wild West and Decades! 🕺 pic.twitter.com/UjwR6Eu1On