911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Why technology is the key to avoiding the next 9/11 and MCI preparedness
Seeing the same operating picture through the Hexagon Mobile for Public Safety software helps HEMSI optimize staffing resources
Incorporating real-time and body-worn camera footage into emergency preparedness, training and response
Newark officials say the woman had called for help earlier but that an error had been made logging the address of her call
The Rave Mobile Safety report also includes data about trust in COVID-19 information and willingness to share information with 911
The Crisis Assistance Helping Out on the Streets unit, CAHOOTS for short, sends teams of medics and trained mental health workers to urgent calls for medical or psychological help instead of police
The fire put Jeff Davis County 911 and ambulance services out of commission until other counties stepped in to provide coverage
Police officials said the trainee 911 operator who took the call mistakenly labeled it as a lower priority call
A man is facing charges after posting a video of himself passed out behind the wheel in Times Square — just to get thousands of views
Findings from a recent survey show that needs for connectivity are outpacing agencies’ current capabilities as the pandemic accelerates digital transformation
Orange County fire officials are investigating why a fire helicopter was dispatched to the scene instead of a closer sheriff’s office helicopter
Bill sponsor Sen. Daniel Thatcher said Utah could become the first state to have teams of EMS professionals specifically trained and licensed to respond to behavioral health emergencies
Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system
1011 NOW Anchor Bill Schammert urged parents to learn infant and child CPR after his 13-day-old son Cameron stopped breathing
Muskogee police will drive medics to calls and an ambulance will be dispatched if it is needed
Los Angeles Fire Department Medical Director Dr. Marc Eckstein says the COVID-19 crisis in the area has reached “uncharted territory”
The CARESTAR Foundation grants supported organizations, projects and programs focused on improving emergency response across California
The county has been given a deadline of 55 days to pay the bill, which is about $500,000 over its budget, after which first responders will no longer have radio communications access
An accompanying co-responder program will partner behavioral health professionals with officers
The AIMHI benchmarking project focuses on high-performance, high value operational measures
Emergency services and utilities pivot as outages continue in southern Middle Tennessee
The 911 upgrade will allow callers to send images and video chat with first responders in real time
Bizarre crimes, angry animals, a prank gone wrong, and more - these are the most mind-boggling EMS stories from the past year
Learn about the state of public safety and how your agency can best plan for short- and long-term operational challenges
The two EMTs were responding to a report of someone having a seizure when a man pulled a gun on them in an elevator
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
The EMTs working for a Brooklyn hospital were robbed of their medical bag while inside an elevator
It’s a myth that HIPAA is a barrier to bi-directional sharing; find out how data sharing between facilities and EMS agencies can become the norm
“Thor” is helping Mecklenburg (N.C.) EMS study the effects of therapy dogs on dispatchers’ vitals following stressful 911 calls
Work closely with local partners to provide better patient care, reduce response times and improve communication and quality
The CARES Act ambiguity can create some anxiety for EMS; here’s an overview of permissible expenditures and the importance of documentation for audits
The city will go forward with both a pilot program that excludes police and a separate co-responder plan that includes police officers, paramedics and mental health professionals
Kansas City Fire Capt. Robert “Bobby” Rocha and Communications Specialist Scott Davidson, who previously worked as a paramedic, died just a day apart last weekend
