911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Takeaways from Dr. Tan and Chief Wylie on training and communicating to deploy rescue task forces, unified command and casualty collection points
Why EMS should use preparatory commands
The faster information can get into the hands of decision makers, the increased potential for a successful outcome
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
The EMTs working for a Brooklyn hospital were robbed of their medical bag while inside an elevator
It’s a myth that HIPAA is a barrier to bi-directional sharing; find out how data sharing between facilities and EMS agencies can become the norm
“Thor” is helping Mecklenburg (N.C.) EMS study the effects of therapy dogs on dispatchers’ vitals following stressful 911 calls
Work closely with local partners to provide better patient care, reduce response times and improve communication and quality
The CARES Act ambiguity can create some anxiety for EMS; here’s an overview of permissible expenditures and the importance of documentation for audits
The city will go forward with both a pilot program that excludes police and a separate co-responder plan that includes police officers, paramedics and mental health professionals
Kansas City Fire Capt. Robert “Bobby” Rocha and Communications Specialist Scott Davidson, who previously worked as a paramedic, died just a day apart last weekend
Subtle shifts in thinking add up to big results, offering greater levels of resilience to draw from during challenging times
An Orange County Fire Authority dispatcher sent a fire helicopter that arrived in 18 minutes instead of calling a sheriff’s copter only a minute away
Scott Davidson, 45, is the second Kansas City Fire Department member to die from the virus over the weekend
A dispatcher sent a fire helicopter that took 18 minutes to arrive instead of a sheriff’s helicopter that was one minute away
Crawford County emergency management, coroner’s officer, mapping and administrative staff began working from home this week to prevent the spread of COVID-19
O’Hare joins the podcast to discuss training and lessons from his role in the Boston Marathon bombing response
The family of the patient who died called the hospital directly after failing to reach a 911 operator due to a rare power distribution unit failure
Our co-hosts discuss an FDNY, NYPD collaborative pilot program that allows special teams comprised of mental health professionals and EMS providers to answer non-violent mental health 911 calls
7 steps to factoring in violence as a possible variable at special event EMS response and incident command
The top tenets of violent threat attack training and practice for EMS responders
Good communication and pre-planning: What the Boston Marathon bombing taught us
Joseph Thuesen was fired as the top administrator of Sacramento County’s fire/EMS dispatch center last year after an investigation into “financial irregularities” and alleged threats of violence
Community Ambulance ambassador program extended EMS’ role in COVID-19 screening and testing at hotels, arenas and in the community
Lessons in communication, coordination and safety from an unusual response involving several inmates
The county says approval of the tax addresses the funding deficit from dwindling landline fees and gives the county the money for the next 911 upgrades
When Allison Doyle began seizing while alone with her son, 7-year-old Kristopher kept calm and dialed for help
The new service allows individuals to receive notifications sent from local authorities to stay informed on potentially hazardous situations involving weather, traffic and other emergencies, including the spread of COVID-19
How Team Rubicon and AWS Competency Partner Maxar Technologies teamed up to provide life-saving communications
The Effingham County 911 Board held a meeting this week where they recognized Lucas Grupe for doing the right thing in an emergency, and also discussed training for newly hired dispatchers
The task force was developed after a third-party review found problems with staffing levels, training, morale, harassment and more at Tuscon’s Public Safety Communications Department
County authorities are investigating the source of the package, which shot out glitter when opened
American Medical Response partnered with DeKalb County to roll out the 911 Nurse Navigation Program this month
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