911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
“You need to stop interrupting me,” dispatcher is heard telling the former Seattle Seahawks’ player’s wife during the emotional 911 call before Richard Sherman’s arrest
Chatham Emergency Services CEO called the fatal incident “an extremely rare set of circumstances”
A fundamental approach to resolving conflict before discipline is required
Temporary authorization should end with COVID-19, Decatur First Response director says
Multiple departments were recognized for saving Sean Watson, a mostly nonverbal child, trapped inside a burning home
The program allows Hunterdon County first responders to access detailed floor plans through an app on their phone
The RapidSOS web-based tool will enable responders to connect patients with the best resources
Insights into the deadly Fla. condo collapse, how post-9/11 changes have improved incident command
Man used PayPal to move money into his own account, officials said
Dispatch recordings capture the immediate responses, reactions of several first responders following the catastrophic collapse
Released recordings show that multiple bystanders attempted to save the life of a Fayetteville man shot three times
The lawsuit includes accusations of negligence, gross negligence, recklessness and intentional infliction of emotional distress
EMS Products
100+ portable assets, including communications vehicles and micro SatCOLTs, will be on hand to support first responders during wildfire and hurricane season
The partnership is promoting the use of the BE FAST acronym to help people recognize the symptoms of stroke and when to call for help
High stress, low pay and a tight job market is putting extra pressure on dispatchers at Morgan County 911 communications center
Crawford County residents can sign up for the alerts to alert them to significant weather, hazardous materials incidents, AMBER alerts for missing children or an active shooting
The Springfield Community Crisis Response Team would be comprised of one EMT or nurse and one clinician that would be available 24/7 to respond to non-violent 911 calls
Two dispatchers received Lifesaver Awards for two separate incidences involving critical calls and another dispatcher was honored for giving childbirth instructions to a woman in labor
Community paramedics are pioneering new ways to care for mental health patients – here’s how
Alyssa DeWitt was on the beach with her kids when she noticed four girls far into the lake struggling to make it back to the shore
As part of the “ROG the Dog” animal-assisted therapy initiative, 30+ dogs will be stationed across the country to deploy following emergencies
The Jacksonville Fire and Rescue Department reported they responded to 5,050 overdose calls last year, a stark increase from the 4,140 overdose calls in 2019
Firefighters reported at least 46 dispatching errors or concerns this year, after staffing shortages at the Durham’s 911 center forced operators in a nearby city to answer nearly 1 in 10 incoming calls
The Volusia County program allows dispatchers to transfer non-emergency 911 calls to a nurse for remote assessment and home care guidance
The Portsmouth union members are among the first government employees in Virginia to request collective bargaining since the ban was lifted May 1
Union County EMS officials wrote that residents are likely mistaking the sound of cicadas for vehicle or home alarms
With skills, preparation and clear expectations, EMTs and paramedics can facilitate productive conversations with bystanders at an incident
The former Cambria County dispatcher, who is white and the mother of a biracial child, alleges she was fired for reporting harassment
Lawmakers are unsure whether American Rescue Plan funds can be used to sustain WyoLink, which connects more than 500 agencies across the state
MOST POPULAR
- Complexity: an introspective look at the history and future of EMS
- Case study: How 911 dispatch improvements increased cardiac arrest survival
- Lawsuit: Mo. woman died after dispatchers took 10 minutes to send help
- Check your ego: Cultivating calm, confident clinicians
- Fiber line damaged by shotgun blast leaves rural Ariz. communities without 911 service