911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Key findings from the Verizon Frontline Public Safety Communications survey
Learn how the Philadelphia Fire Department redefined service delivery, funding and success
10 benefits of attending EMS conferences and learning from your peers
Find out how 5G enables public safety agencies to respond faster with real-time information that keeps first responders and their communities safer
Keeping them going round and round during fuel supply disruptions
Use the information and strategies in this guide to help prepare your agency to keep up with the changing scope of out-of-hospital care and provide the most timely and appropriate response
As the winter’s surge of coronavirus cases overwhelmed Los Angeles hospitals, EMTs like Michael Diaz were forced to take previously unthinkable measures
The program seeks to determine which calls require a police response and which can be handled by firefighter-medics or others
Penn State College of Medicine researchers seek to better understand the factors that lead to unnecessary 911 calls and transports
San Francisco Mayor London Breed also announced a new Street Wellness Response Team to expand mobile mental health and social services
Discover the best security postures with high levels of availability and reliability
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
Band employee jumps in a swamp to assist with cardiac arrest
MD Ally allows first responders to conserve resources by triaging non-emergency patients to virtual care
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
“It’s crazy,” a dispatch supervisor said about the bizarre call
The unit will be composed of a police officer, a paramedic, a behavioral health caseworker and a social worker
Astro, a pit bull mix, led a stranger to his owner who had suffered a medical emergency
Truckee Meadows Fire & Rescue (Nev.) dispatchers were presented with a woodwork flag in honor of Public Safety Telecommunicators Week
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
Rockford dispatchers were taught to catch the signs early to notify EMS providers and police
The expanding Health One program provides on-scene care to those experiencing mental illness, homelessness and chronic health problems
Rep. Norma Torres, a former LAPD dispatcher, advocate Sarah Weston and public safety training consultant Kim Turner will discuss issues related to the profession
Paying homage to our heroes in headsets during National Public Safety Telecommunicators Week
While celebrities should be treated just like any other patient, there are unique privacy and media challenges to consider
Medshore Ambulance officials explained how it’s addressed problems that delayed response to a stroke call at a councilwoman’s house
A report found 30% of 911 calls were put on hold last year, but Dispatch Manager Maureen Ramsey said the problem goes even deeper
Delivering out-of-hospital care in rural and remote environments poses unique challenges, including distance, time to care and other barriers to access
The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent
The consultants’ report echoes recommendations made in 2008 when Stark County had 10 dispatch centers
In a crossover post, Behavioral Psychologist Dr. Denise Dudley joins host Chris Cebollero to discuss corrective feedback for managing different personality types
