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EMS Management

The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.

From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
What the 2005 London attack teaches EMS leaders about scalable incident command and mutual-aid coordination
This EMS One-Stop international edition features Steinar Olsen, director for EMS and national preparedness in the Norwegian Directorate of Health
EMS agencies focus on patient care, but customer service is equally important
EMS leaders should set clear expectations for everyone, which must be communicated and upheld
EMS educator proposes a system that includes recognition for certified and degreed paramedics alike to overcome staffing crisis
New opportunities for EMS providers means agencies must be willing to address pay, morale and poor leadership
Download this EMS1 online training systems buying guide to learn key steps for product selection, purchasing and implementation
Learn to ask for and accept help when needed, even after years of believing you have mastered your craft
Reframing emergencies, and what constitutes a “good” call is essential to preventing paramedic disillusionment
City administrators in Miami County are concerned about increased staffing and cost issues in EMS and fire operations
Our co-hosts are joined by the executive director to discuss what systems will look like in the future, and how we should think about the role of providers
A focus on injury prevention, psychological first aid and financial solvency has big implications for health, happiness and finances
They are certainly worth saving, but EMS needs to stop sounding the alarm and look for internal solutions
While every situation is different, most people are more receptive to a sympathetic approach than an authoritative command
Steve Grau; Brett Lyle; Scott Moore, JD, MBA; and Mike Poynter share strategies to compete for caregivers in a post-pandemic world
Lakewood EMS’ STEADI initiative aims to reduce the number of calls related to senior citizen falls
Performance improvement expert David M. Williams, PhD, shares how to find and deploy meaningful benchmarks that contribute to overall system improvement
3,213 EMS providers speak up about job satisfaction, effective leadership, safety and innovation in the EMS Trend Survey
In response to low staffing, the Wilson County Emergency Management Agency will provide training
Branding, hiring and creating an immersive experience: Lessons from Disney with Matt Zavadsky
Owensboro Fire Chief James Howard said, “our call volume has gone up and up,” and responding to non-emergency calls wears down crewmembers
The hunt for a service was triggered after the Hospital Sisters Health System announced it wants to shutdown the existing service provider
Dr. John S. Karduck, “Doc,” also served as medical director for more than 30 agencies
The role of the leader is to bear witness – to the critical and the mundane – to lighten the load
6 ways to manage the dextrose and glucagon shortage
Leaders discuss operational survival in the face of EMS challenges
Under Dr. John Gallagher, 92 employees left the roughly 200-person Sedgwick County EMS, causing ambulance shutdowns and reduced response times
Dayton Fire Department officials say the city’s partnership with Premier Health is achieving its goal, but it is only funded through year’s end
As the state continues to grapple with an EMS shortage, college programs are exploring ways to expand and enhance the state’s pool of first responders
From issues of trust, conflict and commitment to accountability avoidance and inattention, dysfunction can render a team utterly ineffective
Infectious disease expert Dr. Alexander P. Isakov shares tips for encountering monkeypox
The association is also accepting nominations for ethics committee members and honorary members