Response Times
Policies, training and practice changes resulted in faster response time, penalty savings and improved morale across EMTs, paramedics and EMS leadership
Finger Lakes Ambulance decreased their response time from six minutes and 43 seconds to five minutes and 39 seconds with the addition of a new ambulance
Planning active shooter response training with police, fire, EMS and medivac helicopters is a complex and challenging task
The city entered an agreement with an air ambulance company in response to what it says is poor ground ambulance service from its county’s current provider
A dispute over self-reported response times in one corner of the state highlights ongoing efforts to establish an objective process
The app allows first responders to easily request and track a CareFlight ambulance without using their radio
Officials said the response to the crash that killed two young children may have been delayed due to confusion over the pond’s location
Controversy arose after the city selected Denmark-based Falck to replace American Medical Response
The hospital will provide space for overnight accommodations, supply storage and ambulance parking for EMS providers
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The Saratoga Springs commissioner said the new contract will increase city revenue and not interfere with plans for a new fire/EMS station
The service was fined $2,000 for failing to respond to four medical calls in October
The contract requires the city’s ambulance service to improve its average response time by two minutes
The chief highlighted the incident at a city council meeting to suggest the fire department have its own ambulance service
One fire chief said the new system gives wrong directions for about one call per month
In the coming years, EMS will be engaged in even more efforts to triage patients in the field to route them to the most appropriate hospitals
The department plans to provide nontransport advanced life support in anticipation that their county’s ambulances will be taxed responding to the next county over
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
Heated disagreements between fire and municipal officials have left a proposed consolidation plan in limbo
The research suggests that some municipalities may be better served if agencies from other municipalities responded
The county is planning to keep the same ambulance provider but improve service in a “re-envisioning” of the EMS system
The caller said a recording played over the phone as he tried to help a neighbor having a stroke
One of the reasons for the new ordinance is the city has been unable to enforce its response time requirements
Johnson County Ambulance Service responded to 11,777 calls for service in 2019, a 9% increase over the 10,773 calls the previous year
City officials are asking for a certificate that would allow Albuquerque Fire and Rescue to transport all emergency patients to local hospitals
A resident and former firefighter said it takes almost 20 minutes for an ambulance to respond to an emergency in Harlowe, N.C.
“For the amount of calls our paramedics run, there should be eight [ambulances] in service, and right now we are fighting for a fifth”
Once crews have gone through the light, the system will change back to its regular traffic cycle
The union has not responded to AMR’s offer of a wage increase of 11.53% for EMTs and 11.86% for paramedics
County commission officials sent Green Pond Fire and Rescue a cease and desist order that prevents crews from responding to calls
According to an investigative news team, Cleveland EMS routinely takes ambulances out of service due to staffing shortages
EMS crews parked in a “No Parking” area to drop off a patient at a health center and had to pay $150 to the tow truck company because there were no other spaces available to park
MOST POPULAR
- Response time performance improvement through system re-design
- Study: BLS patients have higher rates of survival than ALS ones
- Insider analysis: ‘What truly matters in EMS systems’
- Pittsburgh EMS, FD feud over response times and ‘hostile takeover’
- Maine EMS crews face long transports, increased costs after hospital closure