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Response Times

The advent of computer-aided dispatch (CAD) allowed EMS to improve response times and communication with the public. Technology continues to improve, making CAD more comprehensive and first responders more effective.
In its second year, the EMS Trend Report describes revealing changes in clinical care, finance and the use of technology in EMS
EMS1 readers debate over whether or not EMS providers should be sent into a scene before it is neutralized to treat trauma victims
An appeal to a call response reduced the time by 15 seconds, allowing First Response Ambulance to hit the required response time maximums
A proposed ballot measure would help the county raise money to replace the system, which has failed more than four times in the last seven months
One city commissioner says he wants “backup” for the city’s current ambulance service, but the service says bringing in new companies would be “disruptive”
The fire department report said first responders scrambled to find the collapsed runner on a crowded bridge without adequate maps or information
Saratoga Springs officials are seeking to build the $6.6 million facility in a location that will improve response times to newly developed parts of the city
A committee formed after local firefighters and residents expressed frustrations over EMS response times and service
The service is calling for the requirements to match national standards as it appeals $10,000 in response-time penalties
The fire department said they believed an ambulance had already been sent, but it was sent to the wrong location
The pilot program with electric vehicle company Arcimoto will test the Rapid Responder, which is designed to quickly reach emergencies
The city of Decatur requires the ambulance service to respond within 12 minutes to at least 90% of its calls
The town recently switched to an ambulance service two municipalities away and officials say response times currently average 15 to 18 minutes
Garden Grove City Manager Scott Stiles made the comments while discussing ambulance response times at a meeting last month
A paramedic and whistleblower called the commissioner’s order a “cover-up” amidst ongoing response time problems
Firefighters were on the scene within 19 seconds and paramedics were in the car to help injured driver Ryan Newman within 35 seconds
A task force in Erie County is seeking to address problems facing volunteer agencies
An Atlanta worker died after the emergency call was bounced between two ambulance services during a 30 minute span
The chief previously highlighted an incident involving a patient taking an Uber while waiting for an ambulance to make his case
The letters will help back a certificate-of-need for an ambulance service in a Kentucky county currently lacking coverage
Frequent outages involving a local telecom provider have spurred dozens of complaints
The city entered an agreement with an air ambulance company in response to what it says is poor ground ambulance service from its county’s current provider
A dispute over self-reported response times in one corner of the state highlights ongoing efforts to establish an objective process
The app allows first responders to easily request and track a CareFlight ambulance without using their radio
Officials said the response to the crash that killed two young children may have been delayed due to confusion over the pond’s location
Controversy arose after the city selected Denmark-based Falck to replace American Medical Response
The hospital will provide space for overnight accommodations, supply storage and ambulance parking for EMS providers
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The Saratoga Springs commissioner said the new contract will increase city revenue and not interfere with plans for a new fire/EMS station
The service was fined $2,000 for failing to respond to four medical calls in October
The contract requires the city’s ambulance service to improve its average response time by two minutes