Response Times
The advent of computer-aided dispatch (CAD) allowed EMS to improve response times and communication with the public. Technology continues to improve, making CAD more comprehensive and first responders more effective.
In its second year, the EMS Trend Report describes revealing changes in clinical care, finance and the use of technology in EMS
EMS1 readers debate over whether or not EMS providers should be sent into a scene before it is neutralized to treat trauma victims
The city of Decatur requires the ambulance service to respond within 12 minutes to at least 90% of its calls
The town recently switched to an ambulance service two municipalities away and officials say response times currently average 15 to 18 minutes
Garden Grove City Manager Scott Stiles made the comments while discussing ambulance response times at a meeting last month
A paramedic and whistleblower called the commissioner’s order a “cover-up” amidst ongoing response time problems
Firefighters were on the scene within 19 seconds and paramedics were in the car to help injured driver Ryan Newman within 35 seconds
A task force in Erie County is seeking to address problems facing volunteer agencies
An Atlanta worker died after the emergency call was bounced between two ambulance services during a 30 minute span
The chief previously highlighted an incident involving a patient taking an Uber while waiting for an ambulance to make his case
The letters will help back a certificate-of-need for an ambulance service in a Kentucky county currently lacking coverage
Frequent outages involving a local telecom provider have spurred dozens of complaints
The city entered an agreement with an air ambulance company in response to what it says is poor ground ambulance service from its county’s current provider
A dispute over self-reported response times in one corner of the state highlights ongoing efforts to establish an objective process
The app allows first responders to easily request and track a CareFlight ambulance without using their radio
Officials said the response to the crash that killed two young children may have been delayed due to confusion over the pond’s location
Controversy arose after the city selected Denmark-based Falck to replace American Medical Response
The hospital will provide space for overnight accommodations, supply storage and ambulance parking for EMS providers
The Chicago Fire Department said frequent 911 callers contribute to long response times as the mayor pledged to add more ambulances
Officials are investigating whether incorrect data in the county’s GIS mapping system slowed down the arrival of first responders
The Saratoga Springs commissioner said the new contract will increase city revenue and not interfere with plans for a new fire/EMS station
The service was fined $2,000 for failing to respond to four medical calls in October
The contract requires the city’s ambulance service to improve its average response time by two minutes
The chief highlighted the incident at a city council meeting to suggest the fire department have its own ambulance service
One fire chief said the new system gives wrong directions for about one call per month
In the coming years, EMS will be engaged in even more efforts to triage patients in the field to route them to the most appropriate hospitals
The department plans to provide nontransport advanced life support in anticipation that their county’s ambulances will be taxed responding to the next county over
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
Heated disagreements between fire and municipal officials have left a proposed consolidation plan in limbo
The research suggests that some municipalities may be better served if agencies from other municipalities responded
The county is planning to keep the same ambulance provider but improve service in a “re-envisioning” of the EMS system
The caller said a recording played over the phone as he tried to help a neighbor having a stroke
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