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EMS Management

The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.

Designing a system where people thrive, not just survive
The leadership power of optimism
From power-lift cots to AI-powered software tools, the most valuable EMS technology is the kind that reduces provider burden on everyday calls
Grapevine firefighters cited concerns over staffing, fire response capabilities, communication and morale after department changes replaced an engine with an EMS-focused squad
The union censured Anne Arundel County State’s Attorney Anne Colt Leitess over the prosecution of a paramedic and an Annapolis alderman over opposition to additional EMS staffing
Santa Fe’s Alternative Response Unit has fallen from 13 employees to five and lost its dedicated paramedics
Bernalillo County’s co-responder unit pairs clinicians, paramedics and detectives on behavioral health calls and now allows paramedics to administer an antipsychotic medication in the field
UCHealth Estes Valley Medical Center has 16 medics trained to provide advanced treatment during long transports and wilderness emergencies
Federal mediation is scheduled as Hunter’s Ambulance Service union leaders seek limits on mandated shifts
Folsom Fire Department will hire 14 EMTs and paramedics in a restructuring expected to cut costs and restore an engine taken out of service last year
Weigh in on which GADCS data elements are most valuable as AIMHI seeks to reduce reporting burdens while preserving data used to inform Medicare reimbursement
The law allows rural EMS agencies to use part-time and on-call employees to help maintain ambulance coverage and improve emergency response times
HazMat 2 Environmental Fire Rescue will transition to an educational foundation a year after its decades-long partnership with Lancaster County ended
Hyde County EMS deployed a flight-trained paramedic aboard an eVTOL aircraft, arriving about 20 minutes ahead of a ground ambulance
Fairview EMS is expected to take over ambulance service in St. Paul Park and Newport after Cottage Grove cited rising healthcare costs and growing demand
London firefighters will continue responding to major medical emergencies under a new agreement that shifts routine calls and transports to Ambulance Inc. of Laurel County
The 31-year veteran resigned less than a year before pension eligibility after officials said his second government job violated the city’s Home Rule Charter
Voters approved public safety millages in Auburn Hills and Royal Oak while rejecting police funding measures in three townships and a fire and EMS proposal in Orion Township
How EMS agencies can find, win and manage grants
Killeen Fire EMS is the first fire-based EMS agency between Dallas and San Antonio to provide prehospital blood transfusions
A lawsuit filed by the founders of Community Ambulance Co. alleges Dignity Health attempted to “dictate that patients be delivered to associate facilities even if the facility was not the closest hospital”
The 2026 AIMHI Benchmark Report gets to the heart of what the highest-performing EMS organizations have in common
Two Milwaukee emergency dispatchers were placed on leave as the city reviews its handling of calls reporting the attack
A lawsuit claims Woodford County EMS leaders dismissed the EMT’s complaints and retaliated after she came forward
The new benchmarking report from AIMHI offers agencies data to compare operations, workforce and patient care performance
Officials allege Jeffrey Call used unauthorized salaries, bonuses, vacation payouts and inflated timesheets to divert more than $157,000 from the Cape Vincent Ambulance Squad
New state data shows EMS response times topped the 15-minute benchmark in nearly half of New Jersey’s counties
A $328,000 state grant will cover tuition for 131 Oakland Community College EMS students as West Bloomfield works to strengthen workforce
Frequent EMS use can signal unmet medical and social needs and an opportunity for agencies to improve care coordination, crew availability and system performance