As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
The most profound loss on that fateful day in 2001 was the loss of family
EMS agencies can utilize PSOs to improve the safety culture, protect data and receive expert assistance
The expectations of EMS volunteers often don’t match the reality of being an EMT or assure long-term survival for the organization
Each new step in the history of EMS brings innovation, as well as new roles, challenges and responsibilities for paramedics
Conference presentation to define tenants of professionalism and its need in the dynamic world of EMS
A high salary might attract medics, but it is workplace satisfaction and culture that keeps them for the long term
Progressive discipline, mandatory reporting and regular performance evaluations can improve the quality of patient care
Conducting appropriate background checks on applicants and personnel is part of how EMS agencies protect patients from harm
Leaders must maintain agency progress through continual reassessment and evaluation