As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
Real ideas for any volunteer EMS agency to deliver valuable, measurable and appreciated service to the community
EMS needs to improve how we communicate our successes to local media and policy makers with consistent and valid performance measures
Co-hosts Chris Cebollero and Kelly Grayson discuss the week’s news and give advice on how to deal with difficult partners
For some agencies, smaller is better when it comes to ambulances
Macro changes in health care are driving the need for strategic relationships between hospital and EMS leaders
Seventy-four percent of EMS fatalities are transportation related
Accountability must occur at all levels of an organization, be tied to strategic goals and involve an ongoing process of evaluation and adjustment
The provision of EMS through numerous small services impacts purchasing, staffing and delivery of care
To accomplish EMS clinical and operational improvements leaders need to articulate a clear aim