As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
SPOTLIGHT ON AI
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
LEADERSHIP INSIGHTS
From sustainable economics to preventing disasters, this year-end review connects the headlines to hard realities on the ground
A no-holds-barred breakdown of the headlines you couldn’t ignore
What the Full Medicare Ambulance Cost Report says about the EMS economic model
Why EMS leaders must break the cycle of overwork, silence and unrealistic expectations
Ambulance services cannot afford to feed the billing department incomplete, inaccurate or misrepresented information
I am past concerned. I am past surprised. I am increasingly furious that we are still allowing this to happen.
Learn how smart documentation drives revenue, ensures compliance and reduces denials
Be thorough, timely and proofread your PCRs to ensure your treatments and professionalism won’t be called into question
In EMS there isn’t anything more frustrating than a screaming, punching or spitting person with acute alcohol intoxication