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Nancy Magee

Redesigning Volunteer EMS

Nancy Magee combines a business woman’s perspective on marketing, efficiency and customer service with an EMS volunteer’s heart. Nancy, a Connecticut native, now resides in Louisiana and offers her Volunteer Survival Series workshops and consulting services through MEDIC Training Solutions to agencies across the country. Contact Nancy at

Protecting first responders from psychological stress begins in the classroom
Examples of successful volunteer EMS organizations show volunteerism is an essential pillar of EMS service delivery
The evidence does not always support common rationales given to explain the decline in volunteer memberships
Here are creative ways to prepare EMS volunteers to provide outstanding care when calls are few and far between
SWOT analysis gives volunteers the opportunity to participate in the development of an action plan for training, increased competence and success
A volunteer EMT without commitment or compassion is a short-term fix that usually becomes a long-term problem
An EMS conference launched me from ambulance corps member to the full world of EMS history, current practice and professional camaraderie
The long-term benefits of conference attendance; and why it’s especially important for volunteer EMS providers
Once a volunteer EMS agency decides to hire paid EMTs, these questions must be answered before the positions are announced and interviews begin
Being “Stronger Together” is about service to others and to the community