As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
The highest performing volunteer EMS organizations set a high bar for success, use their resources and collaborate with other successful agencies
Hosts Chris Cebollero and Kelly Grayson discuss ways to answer questions and deal with a nurse that doesn’t listen to your report
When leaders encourage risk-taking without the fear of failure or rejection, productivity skyrockets
Here are five tips to avoid common pitfalls in the annual performance evaluation process of paramedic chiefs and EMS supervisors
If you can meet these expectations of the public 100 percent of the time, your agency will deliver outstanding care and stay out of court
Knowing the fundamentals of ICS can also help you address clinical and operational issues
Each author explores the other side of impassioned debates on naloxone, endotracheal intubation, STEMI alerts, professionalism, and lecture-based education
Here are some current and future benefits of audio or video recording of EMS calls, and legal questions your department should ask before installing cameras
From getting consent to the technological challenges of managing recordings, here’s what EMS managers should consider before installing cameras in ambulances